What our Customers say...

Commercial Testimonials

5 stars- The team at SERVPRO Henry and Randolph Counties are a pleasure to work for and with as a subcontractor. Everyone I come in contact with are always courteous, informative and dedicated to top notch customer service.

5 stars!

I felt this company did a very thorough and professional job at our facility. I would undoubtedly use these people again if in need. I thank them for their honest and professional analysis.

"Your crew (Holli and another young lady) were awesome, as was Ray."

Thank you so much for coming in and cleaning our office carpet. They REALLY needed it and you did a great job!! We appreciate your kindness, and are thankful for how nice they look. Blessings, T.B.


I took over management of a commercial building that was to be sold. Going through sales process, it was discovered that the buidling had a severe mold problem. SERVPRO of Henry and Randolph county was contacted to give us a quote and ultimately perform the mold remediation. Throughout the whole process, John and his crew did phenomenal work. John was so easy to work with and communicate with throughout the whole process. SERVPRO has been so accommodating to different situations that arose during the work. I would highly recommend John and his team to anyone.


I've had the SERVPRO of Henry and Randolph Counties team work for me at both my home and my office. At home we had a plumbing leak that left a mess which they made completely disappear. At work they cleaned the carpets and removed all traces of the foot traffic through our office. The team is professional, on time and they do what they say they will do.

I'm a property manager and have worked with the team at SERVPRO, New Castle for over 3 years. I've never had an issue with their work, their service, or scheduling. They are consistently an awesome group of people to work with. Their work is excellent. Once or twice I've mis-scheduled, they don't even get mad when I need to change an appointment! They are friendly each and every time I call! 5-star review!

SERVPRO came to Action Staffing this past summer to help us create an ERP (emergency readiness program) all of the employees were very informative and a pleasure to work with. Now, we have a nice organized binder (for free!) With all of our emergency contacts in case we ever should need them in the future. SERVPRO keeps a copy as well so all I have to do if our office floods is call them, then they handle the rest!! How cool! By far the best and most professional in New Castle.

I've had these guys work in my home and in my office. They're the best. 

Ray helped us with our church parsonage carpets. He was very professional and did exactly what he said he would do. Your company is blessed to have him represent your company. Thank you, Ray!

We reached out to SERVPRO when we moved into our new office. They did a comprehensive Emergency Readiness Profile for us and helped us locate all of the key parts of our new space. We now know what to do if an emergency happens. They delivered this information to us in a bright green folder so that it's super easy to find. We really appreciate this free service they provided for our business. 

SERVPRO cleaned up two major water leaks in our 94 unit facility in a very timely and professional way. We couldn't be happier. 

We recently had the SERVPRO team come to our store to have the carpets cleaned. The men that came were very professional and they got the store cleaned in a reasonable amount of time. I was able to close the store and leave them there to clean, and come back later. They proved to be very trustworthy workers. The next morning the carpet looked and smelled great! Overall, the service we got from SERVPRO was satisfactory and professional. I would highly recommend this business to others and will continue to do business with them in the future! 

We, at Hinsey-Brown Funeral Service, have had the privilege of using John Mantor & SERVPRO in the capacity of carpet cleaning. Our two facilities total approximately 20,000 square feet of carpet, which experience considerable foot traffic. The quality of work, attention to detail, and competitive pricing have been exemplary. 

Fortunately we have not had to address a water/fire/mold problem, but given the aforementioned qualities, would not hesitate to call and/or recommend John & his company!

I am Kevin, the owner of Clean N Simple Commercial Cleaning. SERVPRO and Clean N Simple do similar but different aspects of cleaning. I refer a lot of business their way in areas of specialized cleaning we do not do. I always feel confident that the staff at SERVPRO would treat those referrals the same as I treat my customers. They always do a great job, courteous, professional and kind. Not only do they do a great job with their customers, but they are active in the community and are always willing to lend a hand to a business that needs some help. Thank you SERVPRO for all you do.