Get to Know Your SERVPRO Team

8/16/2022 (Permalink)

Get to know SERVPRO of Henry and Randolph Counties. They are there for all your cleanup and restoration needs.

The team at SERVPRO of Henry and Randolph Counties is here to assist you in any fire and water restoration project. The team is continually training and achieving certifications from the Institute of Inspection Cleaning and Restoration (IICRC) and training. Aside from continual learning and working tirelessly to serve their customers, they strive to be involved within the community. Get to know the team that is there for all your cleanup and restoration needs.

Let’s introduce you to your SERVPRO team, beginning with John.

• John Mantor is the co-owner of SERVPRO of Henry and Randolph Counties. He opened the business in March of 2009 with his wife and co-owner Delmy. John studied at Anderson University, graduating with a Bachelors in Liberal Arts.
• Raymond Dickey is the Operations Manager with over 10 years of experience. He spent 10 years in the U.S. Navy.
• Amber Cook is a Content Specialist in Production. She has three years of experience.
• Justin Brown is the Mitigation Manager and has been with this team since July 2016. He served in the U.S. Army for four years after high school.
• Holli Poe is a Lead, Technician, and Content Specialist in Production. She has been with the team since March of 2019.
• Tony Bell is the Repairs Manager with six years of being on the team.

Now introducing the newer members to the SERVPRO of Henry and Randolph Counties team.

• Billy Cross is the Office Administrator. While being new to this team, he has worked in previous positions that will better assist him in this new job.
• Derek Ivey is a Production Technician.
• Gib Hoover works in Sales and Marketing for SERVPRO of Henry and Randolph Counties.

Many members of the SERVPRO of Henry and Randolph Counties team are involved with organizations throughout the community. These organizations include the Breakfast Optimist Club, Secret Families, youth sports leagues as volunteers and coaches, Chamber of Commerce, the Salvation Army, and other various community events.

Members of the team boast a variety of certifications including Water Damage Restoration Technicians, Applied Structural Drying, Fire & Smoke Restoration, Master Fire & Smoke Restorer, Master Textile Cleaner, and Master Water Restorer certifications under the IICRC. In addition, some are also certified as forklift operators and in CPR.

The employees at SERVPRO of Henry and Randolph Counties do their best to keep their community thriving and maintain their certifications. For more information about SERVPRO and their services, call 765-575-8654 or email SERVPRO.henry@gmail.com.

Be Proactive: Storm Protection

8/12/2022 (Permalink)

Preparing for a massive storm is the key to avoid any extensive damage that will lead to major trouble

Oftentimes, when you live in the Midwest, your nose can sense a storm brewing. Preparing for a massive storm is the key to avoid any extensive damage that will lead to major trouble.

Follow along for some helpful tips in protecting you and your loved ones in whatever Mother Nature will bring.

• To ensure everyone's safety, bring your children and pets to a sturdy shelter. It is better to be cautious than risky.

• If the storm becomes high danger, evacuation may be the most appropriate course of action. Sometimes, your local officials will recommend evacuation as well if the storm causes enough concern.

• As soon as you feel the wind rolling in, move the lawn equipment, such as chairs, tables, or umbrellas, into a sound structure. This way you can avoid any chance of seeing your furniture in your neighbor’s pool.

• Do not attempt to ride out the storm if it is categorized as a three, four, or five. These are considered far too dangerous to be out and about. Please seek shelter.

• It is important to monitor the ever-changing weather patterns that come with living in the Midwest. SERVPRO advises that you check the weather multiple times per day during any chance of storms.

Keeping these steps in mind will add an extra layer of comfort to you as the storms come surging through. In the case of storm damage, SERVPRO of Henry and Randolph Counties provides mitigation to your home or business. This includes any necessary demolition, water removal or extraction, and structural drying. Do not hesitate to give SERVPRO a call at 765-575-8654 or email sp9675@att.net and make it “Like it never even happened.”

Carpet Cleaning for Businesses

8/11/2022 (Permalink)

Holli Poe and Raymond's son, Raymond, are in carpet cleaning action at WholeHeart Communications.

At SERVPRO of Henry and Randolph Counties, the team does more than fire and water disaster restorations. Deep-cleaning your company’s carpets is also a service they offer. SERVPRO provides advanced cleaning equipment to bring your business back to top-notch shape. Accidents happen, damage can occur. This is exactly what happened to WholeHeart Communications in New Castle, Indiana.

After WholeHeart Communications moved into their new office at “The Hub” in downtown New Castle, Christy Ragle, the owner of the public relations and marketing agency, noticed dark stains on their relatively new carpet. Christy called SERVPRO of Henry and Randolph Counties, as she knew she would receive the best care.

When Raymond Dickey, Operations Manager and certified Master Textile Cleaner from the IICRC, arrived at the office to take a look, he developed a game plan. He later returned with other SERVPRO employees, Holli Poe and Raymond's son, Raymond. Holli is a Lead Technician, Production, and Content Specialist with a certification in carpet cleaning from the IICRC.

• SERVPRO's first step was that they needed to identify the proper carpet cleaner to use as Christy was unsure what caused the stain.
• Then, the SERVPRO team made a plan to steam the carpet which would eventually extract the stain.
• Next, SERVPRO’s team used a litmus test to determine the pH balance of the spot. This helps the team determine the proper cleaning solution.

“It’s all about optics,” Dickey said. “We can’t necessarily remove the stain, but optics tricks the eye.” PH balance is the main way you pull out stains or treat carpet. The perfect pH is seven, and anything below that is acidic, while anything above is alkaline.

The team of three was able to smoothly clear all mystery stains left on the carpet and made it “Like it never even happened.” Christy was thrilled to have her carpets look brand new.

“We were getting ready for our open house and our carpets needed some serious help,” she shared. “I knew exactly who to call. The team at SERVPRO knows what they are doing and I knew they would do their best to get our carpets looking as good as possible.”

SERVPRO of Henry and Randolph Counties prides themselves on staying in touch with the best practices for textile cleaning. If your business needs a deep carpet cleaning, give SERVPRO of Henry and Randolph Counties a call at 765-575-8654 or email SERVPRO.henry@gmail.com.

Be Prepared: Emergency Readiness Profiles

8/11/2022 (Permalink)

Emergency Readiness Profiles (ERPs) provide you and your employees with comfort and protection as you go about your workday.

The team at SERVPRO of Henry and Randolph Counties highly recommends every business has an Emergency Readiness Profile (ERP). Whether your business recently moved into a new location, or you have been there for years, it’s important to know where all of your utility connections and safety features are located. If you have been in the same area for some time, it might be time for an update on this information. It is important you and your employees are aware of all precautions.

An ERP outlines all of the necessary safety measures about your location or building. This can include emergency exits, water valve location(s), utility providers, important items to pay attention to, and more. After SERVPRO makes their assessment, all of this guidance is stored in a bright green folder. The SERVPRO team advises that you keep this in a common spot for employees to have easy access. In case you lose your copy or are unable to retrieve it, SERVPRO of Henry and Randolph Counties will keep one in their records. This is a free service provided by the SERVPRO team.

Emergency Readiness Profiles provide you and your employees with comfort and protection as you go about your workday. Knowing you have an ERP in your vicinity will make it easier in case of an emergency situation. Nonetheless, if an emergency does occur, give SERVPRO of Henry and Randolph Counties a call at 765-575-8654 or email SERVPRO.henry@gmail.com, and they will make it “Like it never even happened.”

Do's and Don’ts of Emergency Water Damage

8/2/2022 (Permalink)

When it comes to water damage in your home or business, it’s best to leave the project to trained professionals.

Today’s DIY culture makes sense when it comes to learning nifty home project tips on decorating or remodeling. When it comes to water damage, however, it’s best to leave the project to trained professionals. If you attempt to fix the damage yourself, you could make costly mistakes. Here are a few dos and don’ts you CAN follow when it comes to water damage.

Do

• Shut off your water source right away. This way you can prevent an excessive amount of damage before it continues.
• Take as many pictures as possible. By taking more pictures, you help prove to your insurance company the extent of the damage to your home and personal belongings. Another tip to prove the date of damage is to place the current dated newspaper in the video or picture frame.
• Contact your insurance company and file a claim. Using the photos, you can help access any potential coverage.
• Remove as much water as you can. Do your best to avoid causing secondary water damage in this process. This could be electrical, structural, or material damage.
• Call SERVPRO immediately. SERVPRO of Henry and Randolph Counties takes pride in earning many certifications related to water damage and restoration. The SERVPRO team is here to help cleanup and restore from your water damage.

Don’t

• Call an unlicensed contractor. This is not the time for a shortcut. Reach out to an experienced professional with the tools and resources you need.
• Walk or tread through the water damage. For safety reasons, avoid this as there could be potential electrical exposure.
• Assume you have removed all the water and dried it. Call SERVPRO of Henry and Randolph Counties for a moisture check since it’s impossible to detect remaining water without specialized tools.
• Turn on the lights. Ensure the light’s globe is not full of water or the fixture is not dripping. This could lead to further damage.
• Start removing materials such as flooring or drywall. If you attempt to remove it before it is approved by insurance, it may not be covered. Much of these materials can be saved through the detailed cleanup and restoration process.

Fixing the damage on your own is not an easy feat and often leads to extensive damage. If you find yourself in the thick of water damage, contact SERVPRO of Henry and Randolph Counties. SERVPRO is faster to any disaster and can make it, “Like it never even happened.”

Post-Fire, Pre-SERVPRO

8/1/2022 (Permalink)

If you find yourself involved in a fire, give SERVPRO of Henry and Randolph Counties a call at 765-575-8654.

In an emergency situation as hectic and traumatizing as a fire, you will want to help the circumstances as much as possible — it is human nature. However, be sure that what you are doing does not worsen the outcome.

Here are some guidelines on what to avoid and what to keep in mind in case of a fire.

1. The first thing you should do after the fire is under control is call your insurance company.

• You will want to have proof that they were contacted on the date of the fire. This will allow you to maximize your insurance coverage.
• The next item on your checklist is to receive a claim number from your insurance company. Claim numbers are important because they are the actual proof that you submitted a claim to the insurance company. These can also be viewed as holding your “spot in line” with the company, and some have different priority levels.
• Then, you should receive your insurance adjuster’s contact information. Whether it is their cell phone number or email, you must be able to reach them. Their job is to authenticate the claim and decide on an equitable amount for settlement.

2. After the fire occurs, leave the clean-up to SERVPRO of Henry and Randolph Counties. Do not start cleaning or disposing of items yourself as this could lead to further damage. This process is best left to a team trained and certified in fire damage. We also recommend that you avoid breathing in the fire and smoke fumes, as this can damage your lungs. These harmful chemicals could lead to further damage on your body than the damage done on the structures.

Following these tips could help you avoid any major trouble in the event of a fire. If you find yourself involved in a fire, give SERVPRO of Henry and Randolph Counties a call at 765-575-8654 or email sp9675@att.net. They’ll make it, “Like it never even happened.”

Preventing Water Damage

7/27/2022 (Permalink)

Check all water lines including the shut off and connection points to ensure there are no leaks.

During the months of June through August, the summer is known for its dramatic rain storms. This can lead to significant damage to homes structurally or cosmetically. Much of this damage can be prevented by performing different acts of care to your home systems.

Here are some helpful tips on what you can do to avoid water damage to your home.

• Check all water lines including the shut off and connection points to ensure there are no leaks.

• Clean your gutters out regularly as water must be able to flow freely. Make sure gutters and downspouts are moving water away from your home as puddles of water could damage your foundation. A possible solution to redirecting your water is a downspout extension and elbow. Downspouts should be releasing water at least 10 feet away from your home.

• If you have a sump pump, verify the quality of it. Sump pumps help keep groundwater out of your basement or crawl space. You can test it by filling the sump pit with water and see if water is pumping out. If it does not, double check that the sump pump is plugged in and the breaker is working. Outlet pipes could also be frozen or clogged, discharge lines could be dirty, or the motor might not be working properly.

• Make sure your drain lines are not blocked. If they remain clogged, all the sewage and wastewater will continue to sit. Eventually, they will move into a different drain and begin to come into contact with the floor drains, creating a stench.

• Pay attention to your water bill. A large change in it might correspond with a leak. While some home insurance may cover this, it is important to keep an eye out for any strange occurrences.

• When the temperature starts to drop, winterize outside water accesses. The first step in this process is to shut off the water. Next, detach and drain the garden hose. Drain any remaining water. Then, open the bleeder cap on the side of the water supply valve to release trapped water. Lastly, turn off the outdoor spigot to stop cold air from entering the piping system.

Water damage can be such a headache. SERVPRO of Henry and Randolph Counties is here to help you in any situation, and make it, “Like it never even happened.” Give SERVPRO a call should you experience water damage at (765) 575-8654.

Tips on Water Damage

7/20/2022 (Permalink)

Regularly check areas of possible water damage. These areas can go unnoticed, and it’s better to be aware of it before it becomes an issue.

Whether it be a flooded basement after a pipe burst or a summer storm causing significant damage to your home, your personal belongings may be at risk. Keeping your children’s art projects or your cherished basketball jerseys protected is as important to SERVPRO of Henry and Randolph Counties as it is to you. Here are some helpful tips on how to save your prized possessions.

• While storing personal belongings in your basement, keep items at least six inches off the ground to help prevent possible water damage. This will stop any sitting water from soaking in.
• Plastic totes are a lifesaver for belongings when they are in an area with potential water damage. The thicker material provides better protection against the harmful effects of water.
• Be proactive and do not store any possessions near potential water damage sites. These include, but not limited to, pipes, bathrooms, and attics.
• Regularly check on areas of possible water damage from time to time. Sometimes water damage can go unnoticed, and it’s better to be aware of it early so it won’t become a major issue.
• Avoid putting your things against the walls or tucked into the corners. Stacking items close to the wall restricts the air flow, allowing condensation to accumulate and increasing the chance of mold.

Should you find yourself a victim of water damage in your home, there is no need to worry. SERVPRO of Henry and Randolph Counties offers 24/7 emergency restoration services and will clean it up, “Like it never even happened.”

The Power of Science

7/16/2022 (Permalink)

SERVPRO’s equipment increases the rate of evaporation and certified scientific processes.

Psychometry, the science of drying, measures the properties of moist air. The process of psychometrics is vital to successfully restore a structure from water damage. The team at SERVPRO of Henry and Randolph Counties is trained in psychometry. We adhere to these standards to lessen any possibilities of further damage.

To maintain the guidelines of the IIRC (Institute of Inspection Cleaning and Restoration Certification) SERVPRO promises to:

• Search the impacted building and find every structure that is wet
• Compute how much moisture was soaked up in the structures and observe the drying process
• Use professional drying equipment to quicken the process

SERVPRO of Henry and Randolph Counties has been professionally trained to accelerate the process of drying by using state-of-the-art equipment because the natural process can take much too long and cause permanent damage. SERVPRO’s equipment increases the rate of evaporation and certified scientific processes.

Give SERVPRO a call at (765) 575-8654 if you suspect water damage and the team will make it, “Like it never even happened.”

SERVPRO Chooses You

6/29/2022 (Permalink)

SERVPRO team members strive every day to become better individuals by putting you first.

SERVPRO of Henry and Randolph Counties is dedicated to serving in more ways than fire and water restoration. Going out into the neighborhood and becoming involved within the community is of top priority for SERVPRO team members. They strive every day to become better individuals by putting you first.

To continue their involvement within Henry and Randolph Counties, here are just a few of the activities and organizations their team members have participated in:

• Optimist Club - A club where projects are organized to raise money for the youth in the community.
• Youth sports leagues - Whether it is Babe Ruth baseball or football, multiple SERVPRO members are coaches for local teams.
• God’s Grain Bin - An opportunity to distribute food to people in need.
• Henry County YMCA - Team members of SERVPRO clean and sanitize the local YMCA facilities.

With SERVPRO of Henry and Randolph Counties, they are here to help you. Walking alongside you improves their team, and they are here to serve their community! For more information about SERVPRO and their services, call (765) 575-8654.  

Water Cleanup Is Complicated

5/12/2022 (Permalink)

Maintaining modern equipment is one of the most important factors for a good cleanup & restoration company.

The team at SERVPRO of Henry and Randolph Counties knows that maintaining modern equipment is one of the most important factors for a good cleanup & restoration company. Because of their dedication to staying up-to-date, they are able to remedy a negative situation with every service performed. SERVPRO of Henry and Randolph Counties is always sure to determine the right service needed for their clients.

The first, and one of the most important steps, in the water clean up process is being able to identify where water damage has occurred along with the source of the issue. This can be a complicated process due to moisture being absorbed so easily within a home. However, the team at SERVPRO has the correct training to know and understand what moisture detection devices to use. Infrared cameras can also be used to show moisture damage even when it may be hidden or not easily detected by the untrained eye.

After identifying the water damage, the next step is the extraction process. This step will remove the majority of the water. With powerful pumps and truck-mounted vacuums SERVPRO has the ability to remove hundreds or even thousands of gallons of water from your property.

Staying up-to-date with the best industry practices allows SERVPRO to provide the great service you deserve.

SERVPRO of Henry and Randolph Counties wants to help you with any water disaster situation. With their 24/7 services they can be there for you at any time. If you find yourself in need, give them a call at 765-575-8654!

Free Water Checks Available for Suspected Water Damage

5/2/2022 (Permalink)

Water damage to your home can present itself in a variety of ways.

SERVPRO of Henry and Randolph Counties is proud to employ a team of highly trained water damage specialists. Water damage to your home can present itself in a variety of ways. Sometimes the damage is more obvious. Other times, you may suspect there is a problem, but not be able to confirm completely on your own. This is why SERVPRO offers completely free water checks.

Just as with other emergency situations, addressing water damage immediately is of the utmost importance. Even when caused by a hidden source, if the problem is not resolved quickly it can lead to additional problems, such as mold. These cases can be more difficult or expensive to rectify and want to be avoided if at all possible.

If you find yourself in a situation where you believe you may have a water problem or water damage in your home, the team at SERVPRO of Henry and Randolph Counties wants to help. With an emergency line, 24-hour services, and a highly trained eye, they will be able to assist you immediately and confirm whether there is damage or not.

If there is in fact damage, they can assess the situation and begin creating a plan to resolve the situation right away. If there is no damage, you will be left with peace of mind knowing your home is in good shape, and you haven’t spent any money unnecessarily.

SERVPRO of Henry and Randolph Counties is made up of a highly trained team of water damage specialists. If you suspect possible water damage in your home, give them a call at 765-575-8654 for a free water check today.

A Company Dedicated to Listening

4/25/2022 (Permalink)

As a company dedicated to serving their clients, SERVPRO of Henry and Randolph Counties is always eager to listen to their customers.

As a company dedicated to serving their clients, SERVPRO of Henry and Randolph Counties is always eager to listen to their customers. Whether you want to share about a job well done, or would like to make a suggestion about how they can improve, customer reviews are taken to heart, valued, and appreciated.

Below are just a few of the recent reviews the team at SERVPRO of Henry and Randolph Counties have received.

“Absolutely professional staff, from the wonderful person who answers the phone, to the estimators, skilled tradesman doing the repairs and the management. Would highly recommend to anyone in need of their services.” – D.F.

“Holli Poe did an absolutely fantastic job. She exceeded all of my expectations! Because of Holli Poe I will definitely recommend her and SERVPRO to other people.”

“Best service around! Highly recommended, very friendly and amazing staff and owner that will get to you quickly!” –L.S.

“SERVPRO of Henry and Randolph Counties are a top-notch restoration company. We value being able to work for and with them as a subcontractor. Their entire staff is always courteous, professional and provide excellent customer service.” – E.P.

If you were a recent customer and would like to leave a review or suggestion, SERVPRO of Henry and Randolph Counties would love to hear from you!

Restoration Vs. Replacement

4/20/2022 (Permalink)

The methods that SERVPRO of Henry and Randolph Counties use will make your fire restoration process easier and more cost-effective.

Many people have a plan for how to prevent a house fire and how to get your family out of the house safely in the event of a fire. However, not many people think about or have a plan for what to do past that. After a fire occurs in your home the clean up process can be quite overwhelming.  SERVPRO of Henry and Randolph Counties has the tools needed to guide you through the process and make it a little less overwhelming. For example, not everything in your house may be a total loss. By determining what items can be restored versus being replaced, treasured household pieces can be saved while reducing overall cost.

SERVPRO is highly trained in the restoration industry. The following are just a few of the services they offer:

Water Removal and Drying - The process of removing water begins almost immediately and takes care of the majority of the water. SERVPRO then uses dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Removal of Smoke and Soot - Using specialized equipment and techniques, smoke and soot is removed from ceilings, walls, and other surfaces.

Cleaning and Sanitizing- Using a variety of cleaning techniques to restore your belongings to pre-fire condition, SERVPRO will clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. They are also trained to remove odors using industrial air scrubbers and fogging equipment.

The methods that SERVPRO of Henry and Randolph Counties use will make your fire restoration process easier and more cost-effective. Should you need help after a fire, utilize their 24-hour emergency services and call 765-575-8654.

Solid, Reliable, and Trustworthy

4/19/2022 (Permalink)

SERVPRO of Henry and Randolph Counties understands how crucial it is to ensure the services they provide are solid, reliable, and trustworthy.

As a local small business, SERVPRO of Henry and Randolph Counties understands the importance of developing strong relationships with other area companies. They also understand how crucial it is to ensure the services you provide are solid, reliable, and trustworthy.  For most small business owners, their business is their livelihood, and no one understands that more than someone in the same position.  This is why the team at SERVPRO of Henry and Randolph Counties always puts their best foot forward in order to maintain secure, trusting relationships with everyone they serve.

Whether your business has experienced a water, fire, or mold emergency, SERVPRO will show up for you and walk you through the process of restoring your business back to where it belongs. Their goal is always to relieve you of any stress you may be feeling due to the situation. They achieve this through honest communication, valuable knowledge, and reputable work.

One client was excited to share about their experience with SERVPRO:

 “I took over management of a commercial building that was to be sold. Going through sales process, it was discovered that the building had a severe mold problem. SERVPRO of Henry and Randolph County was contacted to give us a quote and ultimately perform the mold remediation. Throughout the whole process, John and his crew did phenomenal work. John was so easy to work with and communicate with throughout the whole process. SERVPRO has been so accommodating to different situations that arose during the work. I would highly recommend John and his team to anyone.”

SERVPRO of Henry and Randolph Counties understands how important your small business is to you. If you find yourself in a situation where you are in need of disaster remediation, choose the business you can trust.  Call 765-575-8654, and they can make the disaster “Like it never even happened.”

April Showers Bring May Flowers

4/12/2022 (Permalink)

“April showers bring May flowers” but dealing with rainfall in the moment can be quite inconvenient.

People often say, “April showers bring May flowers,” and based on that theory our gardens will be more beautiful than ever in just a few weeks. The heavy amount of rainfall this season provides may eventually lead to flowers and sunshine, but dealing with rainfall in the moment can be quite inconvenient. 

That is why the team at SERVPRO of Henry and Randolph Counties is committed to making sure you understand how an abundance of rain can have an impact on your home. As we go throughout this wet season, be sure to prepare yourself and your home for any of the following problems caused by heavy rain or standing water:

• Sump Pump Backup- Sump pumps are used in homes to transfer accumulating water from a basement to the outside. In situations where there is a heavy amount of rain, a sump pump may struggle with keeping up, leading to a potential backup and flooding.  

• Septic System Failure- Septic systems are underground water chambers used to treat wastewater. They are common in rural areas such as ours. Heavy rainfalls and accumulating water can oversaturate your land and cause your septic system to flood. 

• Mold- Anytime there is a buildup of water or moisture in a home or building, there is a high likelihood mold will develop. Once it starts growing in an area, it can multiply quickly causing a toxic problem for homeowners. 

The team at SERVPRO of Henry and Randolph Counties are experts in water damage repair and restoration. If you find yourself in need of help after suffering from any of the above issues, they are here for you. 

SERVPRO of Henry and Randolph Counties takes pride in being faster to any size disaster to make it “Like it never even happened.” Give SERVPRO a call at 765-575-8654!

Keep Mold at Bay and Employees Safe

3/30/2022 (Permalink)

Mold has the possibility to sneak in without being immediately detected and can grow at a fast pace.

While we all keep the safety of our homes and family at the forefront of our minds at all times, many of us that own or operate businesses know that the office is like our second home; our employees like our second family.  Making sure that those that choose to show up for us each and every day have a safe environment to come to should not be taken lightly.

Whether your office is located within an older building, or a brand new space, mold has the possibility to sneak in without being immediately detected and can grow at a fast pace. The team at SERVPRO of Henry and Randolph Counties wants you to have the tools needed to ensure mold growth doesn’t happen at your place of business, and how to resolve the problem quickly if you do find it.

The most important thing you can do to prevent mold growth in your office is to control moisture levels. Mold loves humidity and will grow in a humid environment. Fresh air can be a huge help when it comes to regulating moisture.

Secondly, ensuring there is no standing water or leaks anywhere within your building will help ward off any growth.

Lastly, making sure your office is cleaned and disinfected on a routine basis, can make it much more difficult for spores to multiply.

If you do happen to discover mold that has been growing within your place of business, SERVPRO of Henry & Randolph Counties has a professionally trained team for mold remediation. They are able to provide the quick service needed to ensure your business is not losing out on time or money while the mess is being resolved. 

Contact SERVPRO of Henry & Randolph Counties at 765-575-8654 for your mold remediation-related needs. They can make the disaster “Like it never even happened.”

Big or Small – They Can Help with All

3/29/2022 (Permalink)

Experiencing a house fire can be one of the most traumatic events one can go through.

Experiencing a house fire can be one of the most traumatic events one can go through. In the most devastating cases, house fires can cause complete destruction to homes, or even families. However, in some scenarios, the damage can be limited to a small amount of soot, water or smoke damage. Whatever the damage, SERVPRO of Henry and Randolph Counties can help.

If you have water damage, you may need to have the water removed completely to ensure there is no chance for mold growth. You may also need to have carpets, furniture or clothing cleaned.

If you have smoke damage, you may need to have smoke or soot removed from all surfaces, which requires a specific cleaning procedure.

If your home suffers extreme damage, you will want someone to assess the situation and walk you through the restoration process. SERVPRO of Henry and Randolph Counties always maintains a restore vs. replace mentality in order to provide the most cost-effective service to their clients. If it can be saved, or fixed, they will make sure that happens for you.

If you or someone you know has been a victim of fire damage, whether the damage is big or small, SERVPRO of Henry and Randolph Counties can help with it all. Don’t go through this process alone, or with a company you can’t trust. Contact us today at (765) 575-8654.

Here to help in your time of need

3/11/2022 (Permalink)

Disaster doesn’t consider what time of the day it is before it strikes.

Spring storm season has arrived and is already rearing its ugly head by wreaking havoc in communities across the Midwest.

Spring storms can present themselves in a variety of frightening ways. Whether it is significant hail, heavy rains, or extreme wind, the outcome of these sometimes-catastrophic weather events is not always pretty, and clean up afterwards can be daunting.  It’s important to know that during these times you are not alone and help is right around the corner.

This is why the team at SERVPRO of Henry and Randolph Counties is equipped to provide quick cleanup and aid during your time of need.

With the use of scientific drying techniques and a vast experience in the restoration industry, they have the capability to improve the condition of your home or property quickly and without hassle.

In addition to having the knowledge needed to provide quick clean up, SERVPRO of Henry and Randolph Counties has a 24/7 emergency service line. They know and understand that disaster doesn’t consider what time of the day it is before it strikes.  

If you find that you’ve experienced storm damage at your home, and you are need assistance, reach out to the team at SERVPRO of Henry and Randolph Counties. They are ready and willing to help, and can make the disaster “Like it never even happened.”

Trust the Team Who Trains For You

3/9/2022 (Permalink)

In order to be the best they can, SERVPRO of Henry and Randolph counties makes education and training a top priority.

In order to be the best they can, in the industry they serve, SERVPRO of Henry and Randolph counties makes education and training a top priority for their team.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries, and the team at SERVPRO of Henry and Randolph Counties study and maintain these standards without exception. In addition to this, employees complete individual certification training in a variety of areas such as crew training, fire restoration, water restoration, and carpet and upholstery cleaning. They are also encouraged to take part in web-based training and participate in continuing education.

It is because of these high standards that SERVPRO is able to mitigate emergency situations so well and continue leaving their clients happy and satisfied.

A recent review from one appreciative customer stated:

“Not only were SERVPROs prompt to get our needs handled, they were very personable and professional. They are excellent about communicating throughout the entire process!! Not only is their work excellent quality, they even clean up after. They understand how hard it is to be put out in your own home and make it as easy as possible (our kitchen has a mess of hot water damage and mold). They were even very welcoming to our 4 Great Danes who think everybody comes to visit them!! Scooby cried for 20 min after they left!! Thank you so very much!”

If you find that you are in a situation where you need fire, water, or mold remediation, trust the team that makes learning and training a priority.  SERVPRO of Henry and Randolph Counties has 24/7 emergency services and will be sure to leave you satisfied with a job well done.

Lightning and House Fires

3/1/2022 (Permalink)

House fires caused by lightning cause millions of dollars in damage each year

If you are someone who enjoys a good springtime thunderstorm, lightning may be fun to look at. However, the potential risk involved if lightning strikes your home or property is anything but fun to think about.

According to data collected by the National Weather Association, house fires caused by lightning range in the thousands and cause millions of dollars in damage each year.

Fires caused by lightning usually start in the attic or roof of your home. However, there is a chance they can happen in any area. Because of this, it may be difficult to detect immediately.

The team at SERVPRO of Henry and Randolph counties hopes you never have to experience anything as tragic as a house fire, but in the event you do, they want you to know how to best handle the situation to protect yourself and prevent further damage.

Getting yourself and your family out of your home safely is always the most important step in a house fire.

After that, it’s important to mitigate the damage as quickly as possible. This includes contacting authorities like your local fire department and insurance agency immediately, along with the team at SERVPRO of Henry and Randolph Counties.

With a variety of restoration techniques, such as inspection and assessment, water removal and drying, smoke and soot removal, and cleaning and repair, they will be able to walk you through the difficult process and make your disaster "Like it never even happened."

If you or someone you know has been a victim of fire damage, contact us today at (765) 575-8654.

Why Choose SERVPRO

2/22/2022 (Permalink)

The team at SERVPRO of Henry and Randolph Counties is ready to show you why they are the business you should choose today!

What are the things that matter the most to you when it comes to finding a reputable company to work within your home?

-Do you value a small, locally-owned business where communication is made easy and you know the person you’re speaking with?

-Or are you looking for a larger company with a national network and a vast amount of resources?

-Maybe what matters the most to you are positive referrals and reviews from past clients who have been left happy and satisfied with a job well done?

-Do you appreciate a community-minded company that volunteers their time and energy to give?

-Or is it availability and customer service that you find to be the most important?

In a world where businesses are often plentiful and similar, it’s important to choose someone who sets their work apart from the others, and ensures a unique customer experience for their clients.

If you answered yes to any or all of the above questions, SERVPRO of Henry & Randolph Counties is the business for you.

As a locally owned business, with a national network, 24/7 emergency services, a wealth of happy clients, a community service mindset, and the ability to be “faster to any disaster,” the team at SERVPRO of Henry and Randolph Counties is ready to show you why they are the business you should choose today!

Spring is on its way

2/16/2022 (Permalink)

Spring is notorious for unpredictable, sometimes tumultuous weather.

Before we know it winter will be making its annual departure and sweet, sweet spring will be on its way. The snow will have melted, the ice will have thawed, temperatures will finally be on the rise, the birds will start singing again…and those dreaded spring storms will start brewing. 

Most of us love the freshness of a new season, but along with warmer temperatures and much needed sunshine, spring is notorious for unpredictable, sometimes tumultuous weather.

Whether it be heavy rain, high winds and tornadoes, flooding, or lighting, no one wants to be caught off guard and unprepared when a spring storm hits your house. The team at SERVPRO of Henry and Randolph Counties knows that foresight can be key when it comes to preventing damage to your home, and they want you to be able to do just that.

Following these SMALL steps, can keep you from assessing BIG damage:

1. Make sure all winter debris have been removed from gutters, drains, and downspouts.
2. If your home has a sump pump, make sure it is in good working order and is draining as it should.
3. Trim back or cut all dead trees and branches to prevent snapping and falling during high winds.
4. If you live in an area that is prone to power outages, secure a home emergency kit and store it in a safe place that is easy to reach.

SERVPRO of Henry and Randolph Counties wants to make sure you are covered when the unthinkable happens. Following these tips will help you get ready for the uncertain spring season. However, if you find yourself in a situation where your home does suffer a loss, give SERVPRO of Henry and Randolph Counties a call. We offer 24/7 emergency services and can make the disaster “Like it never even happened.”

Fire Safety Tips

2/8/2022 (Permalink)

Being prepared for a fire disaster can help everyone who resides in the home.

House fires can occur at any moment and are traumatic for all involved. Being prepared for a house fire can help minimize further damage. It’s especially important to have a plan if you live in a home with children, pets, or other family members.

How can you be prepared for a house fire?

• Have an emergency exit plan mapped out, educating all who live in the home of the exits that should be used. Also, plan who is responsible for grabbing important documents or items as well as pets.

• Keep copies of important documents in a fire-safe container or something that can easily be accessed during your emergency evacuation.

• Know where your gas shut-off valves are located in case you begin to smell smoke throughout the home. This can alleviate further damage that can occur if gas is leaking.

• Ensure smoke alarms are located on every level of your home, inside bedrooms, and test alarms monthly.

Homeowners are never fully ready for a house fire to occur, but being prepared for the disaster can help everyone who resides in the home. Should you experience a home fire, contact SERVPRO of Henry and Randolph Counties. The team is faster to any disaster and will make it, “Like it never even happened.”

Freezing Pipes Happen At Work, Too

2/1/2022 (Permalink)

With the temperatures below freezing, the chances of your pipes freezing at work are just as high as with your home.

Remembering to leave your faucets dripping at home is common during cold weather, but it’s easy to forget to do the same at work. With the temperatures below freezing, the chances of your pipes freezing at work are just as high as with your home. SERVPRO of Henry and Randolph Counties can assist with a pipe burst emergency, but the goal is to avoid the disaster if possible.

Here are four ways to avoid pipes freezing in your place of business:

• Keep faucets drippings in the bathroom and kitchen areas.
• Leave cabinet doors open to allow heat where the pipes are.
• Keep your thermostat up high enough to keep the area warm.
• Stay clear of any water damage that might occur, there could be danger of electrocution or mold.

Should you find your business has fallen victim to a frozen pipe disaster, no need to worry. SERVPRO of Henry and Randolph Counties can make it, “Like it never even happened.” Give us a call for water cleanup and restoration needs at your workplace! 765-575-8654

Stay Aware of Winter Weather Hazards

1/12/2022 (Permalink)

Snowfall can be heavy and lead to falling tree limbs. If possible, remove the ice as quickly as possible.

Winter weather doesn’t only have the ability to affect your mood, but it could also negatively affect your home as well. With freezing temperatures, heavy snowfall, forceful winds, and ice- the damage to your home can be severe and happen quickly.

It’s important during winter that you keep an eye on severe winter storm advisories, freezing temperatures, or heavy snow/ice possibilities. Winter storms can cause the following to happen to your home:

• Ice dams and snowfall can be very heavy and lead to a leaking roof, falling tree limbs and damaged gutters. If possible, remove the ice as quickly as possible.

• Freezing temperatures can cause frozen pipes that lead to water leaks. Leave cabinet doors open to allow heat to hit the pipes and keep water dripping to help with the complete freezing of the pipe.

• Wet conditions can lead to dry rot and mold around or inside of your home. These conditions can be very dangerous and must be taken care of immediately.

Should you find your home has damage caused by a winter storm, give SERVPRO of Henry and Randolph Counties a call. The team at SERVPRO is trained to help with storm damage and is faster to any size disaster. For more information on possible storm damage that could occur to your home, visit our storm page!

How Can SERVPRO Help With Storm Aftermath?

12/30/2021 (Permalink)

Storm damage often hits when least expected, causing significant inconveniences.

The weather can be very unpredictable, especially during the winter. Recently, tornadoes took out entire towns, even when tornadoes in December are almost unheard of. Storm damage often hits when least expected, causing significant inconveniences.

SERVPRO of Henry and Randolph Counties is here to help you with all aspects of storm damage that might happen to your home. Not only is SERVPRO, “Faster to any size disaster,” but the team also offers 24/7 emergency services.

How can SERVPRO help with storm damage?

• Disaster recovery- SERVPRO will be at your home within hours to assess the damage and begin putting a plan in action to avoid more damage.
• Mold remediation- when water seeps into areas of your home, mold can occur. Mold can be hard to find but is very dangerous if left untreated.
• Sewage cleanup- if pipes are to break due to storm damage, it can cause sewage system issues that can be very dangerous. SERVPRO is trained to safely clean up sewage mess and make it, “Like it never even happened.”
• Odor removal- water damage can often lead to a lingering odor throughout the home. SERVPRO has the training and equipment to identify and eliminate all odors.

If your home becomes a victim to storm damage, contact SERVPRO of Henry and Randolph Counties. Our team is professionally trained to get the job done efficiently with no trace that a disaster ever happened!

SERVPRO Aims for Great Customer Service

12/20/2021 (Permalink)

As a team, SERVPRO takes pride in working with our customers.

SERVPRO of Henry and Randolph Counties puts customer service as a high priority. Not only does our team work to make a disaster, “Like it never even happened,” but they also want the customer to feel valued.

Recently, the SERVPRO team worked on a possible mold situation. SERVPRO provided a mold inspection and then performed mold removal services for the customer.

This review was left from the customer: “Ray was very informative and very accessible. They even lowered my bill because the scan did not match the square footage. Not many companies would do that these days. Very professional. 100% would recommend this company. I also love the fact they are local.”

As a team, SERVPRO takes pride in working with their customers to solve the problem they have and leave them with a lasting impression. The mold removal service performed at this client’s home did just that.

Should you find yourself with a disaster in your home, reach out to SERVPRO of Henry and Randolph Counties. SERVPRO offers 24/7 emergency services and will make your home a priority!

SERVPRO Celebrates Military Veteran Employees

11/10/2021 (Permalink)

Currently, SERVPRO has three team members who are active or retired from a branch of the US Military. Thank you for your service!

SERVPRO of Henry and Randolph Counties is proud to not only have a team of expert-trained professionals, but also a team that includes military personnel. Currently, SERVPRO has three team members who are active or retired from a branch of the US Military.

Stephania Cross, office manager, served in the US Army from 2001-2008. She was stationed at Fort Wainwright, AK and Fort Lewis, WA. During her time in the army, she was able to travel, make many close friends, and try many new experiences. 

Raymond Dickey, operations manager, served in the US Navy from 1989-1999. Ray was an E-6, BM1 and was stationed at Charleston, SC and Norfolk, VA. While being enlisted, Ray was able to port many times in La Madelina, Italy, and venture around Sicily.

Justin Brown, crew chief of production, served in the US Army from 2013-2016 as a 19K and currently serves in the Army National Guard. His position with the National Guard is an E-6 Staff Sergeant. Justin has earned several awards, was featured on TV, has had the opportunity to travel, and made many new friends.

We are proud to work alongside these brave men and women each day. Thank you Stephania, Ray, and Justin for your service!

Provide a Clean Workspace By Utilizing SERVPRO

11/5/2021 (Permalink)

SERVPRO's carpet and upholstery cleaning service gets out the dirt you see and also removes the unwanted dust you don't see.

SERVPRO of Henry and Randolph Counties tackles more than just disasters. Even though restorations are the most popular service, we also provide commercial building and office deep cleans. These cleans aren’t your average sweep, mop, and trash removal cleanings. SERVPRO will bring our state-of-the-art cleaning equipment to get your building sparkling clean.

Deep cleans often include:

• Carpet and upholstery cleaning- The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t.

• Air Ducts and HVAC- SERVPRO can inspect the heating, ventilation, and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment.

• Disinfecting touch surfaces- SERVPRO’s proprietary disinfectant, SERVPROXIDE®, is used to fully sanitize all facilities and equipment used.

• Post-construction, biohazard, and vandalism cleanup- Our experts are ready to assist in the cleanup of post-construction, vandalism, sewage, and other biohazard materials and provide deep cleaning services for your commercial building.

Providing a clean building and office space for your employees and customers is the best way to show your appreciation. SERVPRO of Henry and Randolph Counties can help with commercial cleaning services. Schedule an appointment by giving the team a call at 765-575-8654.

How To Prevent Water Damage This Winter

10/30/2021 (Permalink)

Whether it’s a leaky pipe, devastating storm, or malfunctioning appliances—water damage is a homeowner’s worst nightmare.

Whether it’s a leaky pipe, devastating storm, or malfunctioning appliances—water damage is a homeowner’s worst nightmare. Just the idea of water damage to your home is enough to make a homeowner shiver. Thankfully, many sources of water damage can be prevented.

SERVPRO of Henry and Randolph Counties has a few tips to help you avoid water damage to your home this winter. By following these tips, your home will be at a lesser risk of a water damage disaster.

• Check your water heater. Water heaters normally last about 8-12 years. However, if it is not properly cared for, it can corrode and cause leaks or overflow. To ensure your water heater is up to par, check it periodically for moisture or water surrounding the stand it rests on.
  
  
• Clean your gutters. If there is a buildup of debris in your gutters it will stop them from doing their job properly. As a result, water can spill over through the roof, into the foundation, and down to your basement or crawl space.
  
  
• Prevent frozen pipes. Frozen pipes can cost thousands of dollars in damage and put your home at risk of mold and microbial growth. Pipes located in the outside walls, crawl spaces, and attics are the most vulnerable to freezing. Insulate the pipes that are exposed to cold air and keep the faucet dripping during extremely cold weather.

By implementing these tips, you are less likely to experience water damage this winter. However, should you find your home with water damage, give SERVPRO of Henry and Randolph Counties a call! The SERVPRO team is faster to any disaster and will make it, “Like it never even happened.”

House-Fire Aftermath

9/8/2021 (Permalink)

Many problems remain after a house fire is extinguished.

In the case of a fire disaster in your home, there is more to solving the problem than just having the fire put out. The days following a house fire, it’s crucial to contact a restoration team to assist with the aftermath. Not only will there be debris, toxic smoke, and leftover water; but there are also damaged personal belongings that will need restored.

The first 24-48 hours following a house fire are the most detrimental. By having a restoration team arrive quickly, it is more likely that they can salvage and restore more items than if left for days. SERVPRO of Henry and Randolph Counties offers 24/7 emergency service and guarantee to be “faster to any size disaster.”

Following the fire, SERVPRO will mitigate damage, provide water restoration, and cleanup all smoke damage. Contents inside must then be evaluated for recovery, taking into consideration:

• Replacement cost vs. restoration cost
• Loss of use
• Sentimental value
• Effect of smoke and heat
• Loss of value

Should you find yourself in the aftermath of a house-fire, call SERVPRO of Henry and Randolph Counties at 765-575-8654. The team is highly trained and experienced and will make it, “Like it never even happened.”

Local Businesses Utilize SERVPRO Services

8/17/2021 (Permalink)

SERVPRO of Henry and Randolph Counties wants to help our business neighbors in any way that we can.

Many local businesses in Henry and Randolph Counties have utilized SERVPRO’s services to help them conduct business with peace of mind. SERVPRO of Henry and Randolph Counties takes pride in being able to help small businesses in the community whether it be for disaster restoration services, sanitation services, or just office deep cleaning.

Action Staffing is a full-service staffing agency located in New Castle, Indiana, and has been working with SERVPRO of Henry and Randolph Counties for three years. The employees at Action Staffing appreciate that they can refer SERVPRO to the employers they work with and can guarantee they will receive top-notch service.

Mark Cronk, a team member with Café Royal, appreciates all the work SERVPRO of Henry and Randolph Counties does for their business and for his friends.

Mark said, “SERVPRO is a good business. I have some very good friends I recommended SERVPRO to and they don’t have enough words to say how great of a job the team did at their homes.”

WholeHeart Communications reached out to SERVPRO of Henry and Randolph Counties for an Emergency Readiness Profile (ERP). The ERP provides employees with direct instructions of what to do in case of emergency. The profile includes fire escape routes, water turnoff valve location, and other vital pieces of information. The team at WholeHeart Communications feels ready for any type of emergency because their ERP tells them exactly what to do.

SERVPRO of Henry and Randolph Counties wants to help our neighbors in any way that we can. If you find fall victim to a disaster, need help sanitizing your work area, or want an ERP created for your business- give the team at SERVPRO a call! 765-575-8654

Trust SERVPRO After a Business Fire

8/16/2021 (Permalink)

Fire damage can be one of the biggest devastations a business owner could face.

No business owner wants disaster to strike at their business. Fire damage can be one of the biggest devastations a business owner could face. Not only does the fire and smoke cause significant damage, but the water it takes to put out the fire can also harm your belongings.

Each hour spent restoring your business is one hour of lost revenue and productivity- for both the business owner and employees. SERVPRO of Henry and Randolph Counties is faster to any size disaster and offers 24-hour emergency services.

If you find yourself suffering from fire damage at your business, call SERVPRO. The SERVPRO team is highly trained in commercial restoration and has the equipment to get the job done right. SERVPRO will come in and take inventory of all items that are damaged and work diligently to ensure the items are restored back to working order.

Not only will the SERVPRO team respond quickly but they also mitigate the damage and manage the restoration project through to its completion. If your business falls victim to a fire, contact SERVPRO of Henry and Randolph Counties immediately. The SERVPRO team will make it, “Like it never even happened.”

Provide a Clean Workspace for Employees

8/15/2021 (Permalink)

When your employees come back, will they be welcomed by a clean and sanitized building?

For several months the doors of office buildings were closed, and employees were forced to work from home. Recently, however, more and more employers are brining workers back to their traditional workspace. When your employees come back, will they be welcomed by a clean and sanitized building?

SERVPRO of Henry and Randolph Counties are here to help ensure you are providing a healthy work environment for those employees! Whether you need a simple clean or a floor to ceiling deep clean, the team at SERVPRO can do it all.

The cleaning services SERVPRO offers are:

• Air duct and HVAC
• Biohazard and sewage
• Carpet and upholstery
• Ceilings, wall, and hard floors
• Odor removal and deodorization

The team at SERVPRO of Henry and Randolph Counties not only has the specialized training to clean your space, but also the tools to be sure it’s done correctly. Does your workspace need cleaned? Give SERVPRO of Henry and Randolph Counties a call! 765-575-8654

Fall Storms

8/13/2021 (Permalink)

During the Fall Season, it is not uncommon for powerful storms to move through our area.

During the Fall Season, it is not uncommon for powerful storms to move through our area. Whether it be strong winds, heavy rainfall that can lead to flooding, or solid precipitation such as hail, these weather acts have the potential to wreak havoc on residences and personal property. 

Fortunately, SERVPRO of Henry and Randolph Counties has important tips for how to protect the homes we cherish so much, and what to do in the event that damage does occur. 

You should always check to make sure your current roof is in good condition. Loose shingles, or issues with gutters, drains, or downspouts can exacerbate any problem with a storm quickly. Also, make sure that any low-hanging tree limbs have been trimmed and are not at risk of falling easily. 

If you have a sump pump in your basement or crawl space, checking to make sure it is working properly can be crucial in avoiding any type of flooding when heavy rainfall occurs. If flooding does take place, make sure to check all areas of your home for places where water may be accumulating or not draining. Standing water can lead to mold very quickly, and is best to be avoided if at all possible. 

As much as we would like to prevent storm damage from occurring, sometimes it is simply out of our control. When this happens it is important to reach out to the professionals immediately. The team at SERVPRO of Henry and Randolph Counties has the expertise needed to handle any or all storm-related problems. With SERVPRO's 24/7 service, the team will arrive faster to any disaster. 

Should you have any questions about storm damage or feel you might have damage, give us a call at (765) 575-8654. We can make the damage “Like it never even happened.”

Signs of Water Damage in Your Bathroom

8/3/2021 (Permalink)

Don’t fall victim to water damage in the bathroom.

Your bathroom sees the highest water usage in your home, so it’s an area where water damage can easily occur. The damage can often be found behind the walls or under the floor.  You might think soaking the water up with a towel will suffice, but more than likely the water has already begun wreaking havoc.

When water pools under the bathtub or shower it can cause mold or mildew to form which leads to wood rot. This damage can be so severe that it is possible for your bathroom appliances to fall through the floor if not remedied. Don’t fall victim to water damage in the bathroom- check for these three signs you may have bathroom water damage:

Spongy or soft floor- If your bathroom has a wooden floor, the sub floor is likely made of plywood. If plywood is subject to water, it will begin to rot, and your floors will feel spongy or soft in places.

Musty smell- If your bathroom continues to smell musty or damp, even after you clean it, you might have mold and mildew in the walls and subfloor.

Gaps between caulk, tub, and tile- If you have visible gaps in the grout or caulk of your shower or bathtub, water might be seeping into the walls and subfloor. This water leak could lead to mold, mildew, and wood rot.

If you notice any of these signs in your bathroom, don’t wait to call for help. SERVPRO of Henry and Randolph Counties offers 24/7 emergency services and are faster to any disaster. Give us a call if you suspect water damage and the team will make it, “Like it never even happened.”

Commonly Forgotten House Fire Hazards

8/3/2021 (Permalink)

Keep your home safe from the possibility of a house fire by remembering to check several areas.

To avoid a house fire, many people know to take certain precautionary measures such as blowing out candles, cleaning the lint out of the dryer, and not overloading electrical outlets. However, there are several other hazardous items that you might forget about.

Keep your home safe from the possibility of a house fire by remembering to check these items:

• Unplug all hair styling devices after use.
• Avoid using old space heaters and never leave them turned on unattended.
• Turn off the stovetop before leaving the room.
• Don’t place your Christmas tree or other flammable items near open fires or heat sources.
• Clean your chimney at least once a year before using it.

Along with taking these extra precautions, be sure that all smoke detectors in the home function properly and that your home is equipped with a fire extinguisher. Also, ensure your family is aware of the fire escape plan.

SERVPRO of Henry and Randolph Counties team is trained to cleanup and restore your home and objects should a fire disaster occur. Call SERVPRO immediately following a house fire to learn next steps and what you should leave to our professional clean up team. Contact SERVPRO of Henry and Randolph Counties by calling 765-575-8654.

How To Prevent Water Damage in Your Garage

7/28/2021 (Permalink)

Your garage could be in danger of water damage.

Whether it be heavy rainfall, flooding from melted snow, or some sort of water leak- your garage could be in danger of water damage. If your garage is storing more than just a car, it’s important that those items do not get ruined. Next to the basement, the garage is the single largest storage area found in most homes.

Not only can items become damaged due to water, but the foundation of your home can suffer as well. Garage doors are notoriously difficult to completely seal, giving water access to the inside. It’s also important that the gutters around your garage are working properly and effectively.

Prevent water damage to the items you are storing in your garage by following these helpful tips and tricks:

• Install sandbags or flood barriers around cracks and between the doors and garage. This will prevent the water from seeping into your garage and home.
• Create an effective plan for landscaping. Putting bushes, grass, or trees close to your home and garage will help with water absorption and allow less to get near your home.
• Replace the weatherstripping on your garage door as it wears down to allow it to work properly.
• Keep gutters clean and free of loose debris that would keep the water from draining.
• Store your valuable items highest off the ground- using shelves, bins, or pallets.

Should you find yourself the victim of water damage in your garage, no need to panic. SERVPRO of Henry and Randolph Counties offers 24/7 emergency restoration services and will have the mess, “Like it never even happened.”

The Smell in Your Home Could be Mold

7/26/2021 (Permalink)

Mold can grow within 48 hours of encountering water and can be found under floorboards, behind walls, in the ductwork, or in basements.

The smell of rainfall can sometimes leave a pleasant aroma in the air. However, if you notice a musky smell after heavy rain, it could mean danger for you and your family. Actively growing molds release compounds that usually have a distinct, foul, odor.

If a room in your home smells musty following rain, there is a good chance that mold is present. How can the smell of mold be described other than musty? Mold can smell like rotting wood or wet socks. If you notice this smell in your home or excess water, call SERVPRO of Henry and Randolph Counties immediately. Mold can grow within 48 hours of encountering water and can be found under floorboards, behind walls, in the ductwork, or in basements.

Mold can cause health effects to both humans and animals. Don’t let mold or water go untreated. Contact SERVPRO of Henry and Randolph Counties for a property assessment to see how best to treat the mold problem. The SERVPRO staff receives regular training on mold remediation and has the most up-to-date certifications.

What To Do When Water Enters the Basement

7/17/2021 (Permalink)

Finding water in your basement can be an unexpected and scary event.

Finding water in your basement can be an unexpected and scary event. When or if this happens, knowing exactly what to do can make all the difference. 

Although you may be inclined to try and resolve this situation on your own before calling for help, most don’t realize that this can be a hindrance to the clean-up process and can also be very dangerous. Without knowing it, you can cause harm to yourself, additional damage to your home, or even stall a potential insurance claim. 

SERVPRO of Henry and Randolph Counties knows exactly what to do to ensure further damage is not done, and that the restoration process is started in the proper manner. The team will work with you to make sure you are safe and ease any concerns you may have throughout the entire process. 

Upon finding water in your basement, immediately call SERVPRO of Henry and Randolph Counties. SERVPRO is always available, with 24/7 emergency hours, and will work diligently to extract the water from the area before it leads to mold or causes damage to walls or other surface areas. 

SERVPRO of Henry and Randolph Counties understands that finding water in your home can be an alarming time. It is important to stay calm and always call a professional to help. Let SERVPRO be there for you in your time of need!

SERVPRO Follows Core Values to Provide Great Service

6/30/2021 (Permalink)

To ensure each SERVPRO employee understands the company standard, the team follows a list of core values.

SERVPRO of Henry and Randolph Counties takes pride in the work and service they provide for their customers and community. To ensure each SERVPRO employee understands the company standard, the team follows a list of core values. Those values include Be the Brand, Company Growth, Quality Work, Wow the Customer, and Team & Community.

To Be the Brand, team members are expected to be honorable and earn the customer’s trust. By earning their trust, customers will feel more confident in SERVPRO when disaster strikes in their home.

Company Growth is done by setting and achieving goals, diversifying services, and taking initiative. SERVPRO trains team members to be the best in their field, providing services you can have confidence in.

Quality Work and Wowing the Customer go together with one another. SERVPRO of Henry and Randolph Counties treats customers like royalty and provide second to none restoration and cleaning services. The team strives for perfection to keep customers happy and exceed expectations.

Lastly, SERVPRO of Henry and Randolph Counties strives for Teamwork and Community activism. The team participates in local organizations, charity events, and networking chapters. SERVPRO sees themselves as an extended family to one another, forming a bond more intense than simply a team.

Should you find yourself victim to a disaster in your home or business, don’t panic- call the team at SERVPRO! When you work with SERVPRO, you know you’ll be working with a trustworthy team, dedicated to quality service and community involvement. They will be sure to make your disaster, “Like it never even happened.”

How It’s Done: SERVPRO’s Water Remediation Equipment

5/12/2021 (Permalink)

Extraction processes represent the most effective method for moisture removal

SERVPRO of Henry and Randolph Counties understands that staying up to date with the right equipment is vital within the Cleanup & Restoration industry. The trained team of professionals are able to make a difference in every service performed. SERVPRO ensure to always deliver the right service needed for clients.

SERVPRO’s team is trained to understand temperature and humidity levels within the structure with a Thermo-hygrometer. This allows them to perform psychometric studies where the air conditions are measured within the structure to ensure a proper atmosphere for effective drying and restoration process.

Locating the affected areas after water damages occur can be a complicated process due to moisture being easily absorbed within the structure and other contents. The SERVPRO team makes sure to use the right moisture detection devices to identify the structures damage. This will show the damage to carpets, baseboards, and walls as well as the moisture content of the different materials found in a home.

Extraction processes represent the most effective method for moisture removal. This is why the team at SERVPRO makes sure to provide emergency mitigation services with extractors. The air moving equipment is then used to increase the airflow on the surfaces, allowing the moisture in the air to increase.

SERVPRO of Henry and Randolph Counties is here to help you with any water disaster situation. We are known to be faster to any sized disaster and will guarantee you that we will make it, “Like it never even happened.” Give us a call at 765-575-8654!

Water Damage Restoration Timeline

5/3/2021 (Permalink)

Water damage is known to be a trigger for bigger disasters in your home.

Water damage is known to be a trigger for bigger disasters in your home. For your peace of mind, SERVPRO of Henry and Randolph Counties’ team are experts in providing quality service in water damage restoration. SERVPRO understands that your first instinct might be to clean up the mess, but you must understand that water disasters happening in your home are delicate due to their involvement with electric, sewage, and mold.

For this reason, SERVPRO is faster to any disaster and will provide you with clear timeline for restoration procedures. SERVPRO provides tailored solutions for each specific condition that could happen.

Fast response is vital for these types of disasters in order to reduce further damage and items lost. The SERVPRO team makes sure to start mitigation services as soon as possible. The team will evaluate the depth of the problem and ensure quality restoration services.

After the evaluation, a trained member will walk you through the entire restoration process. When water disaster happens, first thing to do in order to minimize the damage and lower your claim costs is to perform inspections on items from the source of the damage outwards.

SERVPRO will then begin restoring the damaged area, ensuring efficiency through state-of-the-art restoration techniques from trained professionals that will make your home look “Like it never even happened.”

Should you find yourself with a water disaster in your home, fear no more and contact the professionals at 765-575-8654. SERVPRO of Henry and Randolph Counties is available 24/7 to provide quality services no matter the damage.

Why SERVPRO- Stephania’s Story

4/28/2021 (Permalink)

Team member Stephania takes pride in serving her community and customers well.

A typical day for Stephania, SERVPRO of Henry and Randolph Counties Office Manager, can include performing tasks regarding customer service as well as helping organize the schedule for current jobs. She is committed to SERVPRO’s mission of serving the community for a safer environment.

“We help customers get through some bad times. We cannot change what happened, but we can make it better,” Stephania explained. “They don’t always know what all is involved, when a fire or water damage happens, we arrange for additional services as needed.”

Stephania believes that SERVPRO of Henry and Randolph Counties is a family she enjoys being a part of. The work that we perform as a team would not be possible without each one of our team members and their commitment to satisfying our client’s needs.

In addition to her primary job duties at SERVPRO, Stephania served in the Army for 6 and a half years. She is involved with Cub Scouts, Scouts BSA, and the Mooreland Friends Church community. Stephania spends her free time with her dogs and enjoy hobbies such as hiking, camping, backpacking, and running.

The team at SERVPRO of Henry and Randolph Counties thanks Stephania for her service to her country and commitment and hard work to the team’s mission in making the community a better place!

Fire Recovery Process and Timeline, Part 2

4/21/2021 (Permalink)

Within eight hours of the SERVPRO team being on-site, we make sure to communicate to you what will be done to restore the damage.

After a detailed explanation of the cleaning process is given, the SERVPRO team begins pretesting items for restorability. We work from the source of the damage outward to minimize additional damages and lower claim costs.

The SERVPRO of Henry and Randolph Counties wants to make sure you have peace of mind after a disaster has happened. Within eight hours of the team being on-site, we make sure to communicate to you what will be done to restore the damage.

Following the verbal briefing, SERVPRO will work efficiently to insure your property looks “Like it never even happened.” Trained professionals begin performing quality restoration techniques that will help you regain control of your home again. After a successful day of work, a final walk-through is performed to ensure your expectations for the restoration process were met.

If you find yourself in a house fire situation, don’t stress about the mess! Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654. We are “Faster to any sized disaster” and are available to help 24/7.

SERVPRO Provides Reliable Service to Small Businesses

4/21/2021 (Permalink)

SERVPRO strives to establish a trusting relationship with all the businesses we serve.

SERVPRO of Henry and Randolph Counties has served many businesses in the community, performing different services to help them remain ready to serve their customers. SERVPRO of Henry and Randolph Counties strives to establish a trusting relationship with all the clients they serve.

SERVPRO believes a good reputation along with great services allow them to be the team businesses call when a disaster happens. They strive to be known as a reliable and flexible team to work with that adapts to your schedule as needed.

SERVPRO of Henry and Randolph Counties understands that your commercial property is the face of how you perform business. Therefore, they are here to provide you with commercial building restoration as well as cleaning services that will help your property stay clean, even after disaster happens.

If you are afraid of what could happen if a disaster strikes and you are not there, learn more about SERVPRO’s emergency readiness profile! With this profile, they will develop a complete review of the important items to pay attention to as well as the vital information needed to have any emergency under control.

If you need your business to stay in the best condition possible, do not hesitate and give SERVPRO a call at 765-575-8654. You will have a team that cares about you and will help with what you need.

Look for Heavy Rainfall Leading to Mold

4/13/2021 (Permalink)

After a heavy rainfall or accumulation of water, mold can pop up anywhere in your home.

SERVPRO of Henry and Randolph Counties would like to insure you are aware of the potential health effects mold can bring. After a heavy rainfall or accumulation of water, mold can pop up anywhere in your home. It’s important to understand mold can rapidly spread and is a serious issue that must be treated as soon as possible.

When you spot mold in your home, make sure you stay out of affected areas. It is important to turn off all HVAC systems and fans, to avoid respiratory problems to any children and the elderly in your home. The next step is to contact the professionals for mold remediation services.

SERVPRO of Henry and Randolph Counties will provide an inspection and assessment of your property to find mold spots. With our specialized filtration equipment and mold containment procedures, we then treat the source of the mold.

The mold remediation process consists of the necessary removal of mold-infested materials and surfaces, which can include drywall and carpeting. In the end, depending on the level of damage, restoration may include repairs and reconstruction of certain areas.

For SERVPRO of Henry and Randolph Counties, the safety of the community is vital. We are always ready to help you with 24/7 emergency services. If you find yourself with mold issues after a heavy storm or house flood, do not hesitate to give us a call at 765-575-8654. Let us make it “Like it never even happened.”

Fire Recovery Process and Timeline, Part 1

4/2/2021 (Permalink)

SERVPRO provides a clear timeline of the Emergency Fire Damage cleanup procedure.

It is never ideal for anyone to experience a house fire. SERVPRO of Henry and Randolph Counties’ team of professionals provides quality service for fire disasters if they occur. SERVPRO provides a clear timeline of the Emergency Fire Damage cleanup procedure. We aim to get as close to this timeframe as possible.

After learning about said fire, we make sure one of our professionals is in contact with you to decide the services you need. We will have a team of professionals on the way to your home as soon as possible.

When a fire occurs, it’s vital to determine how much damage has occurred from the event. The SERVPRO team makes sure that within the next four hours of on-site arrival, we are performing mitigation services to ensure better restoration results.

Following mitigation services, a trained member of the on-site team performs a step-by-step explanation of how the restoration process will be done. We want to make sure that you understand what will happen and can trust us with your belongings.

Stay tuned for part 2 of SERVPRO of Henry and Randolph Counties fire recovery timeline. Should you find yourself victim of a house fire, call SERVPRO of Henry and Randolph Counties at 765-575-6854. We’ll make it “Like it never even happened.”

Helping Businesses Through COVID-19

3/31/2021 (Permalink)

SERVPRO of Henry and Randolph Counties has spent the last year helping businesses through the many cleaning and sanitization protocols brought on by C

SERVPRO of Henry and Randolph Counties has spent the last year helping businesses through the many cleaning and sanitization protocols brought on by COVID-19. During these challenging times, cleanliness is key to ensure business operations don’t come to a stop.

With many businesses struggling, SERVPRO’s team contributed to the community by providing deep cleaning services for many businesses. SERVPRO provided daily disinfections for the Henry County YMCA, as well as disinfections services for first responder vehicles in our area as a way of appreciation for their dedication. By using SERVPROXIDE, the company’s proprietary disinfectant, we are able to fully sanitize the facilities and equipment to ensure that companies around the county are working hard towards a safer community.

SERVPRO of Henry and Randolph Counties is proud of being able to perform necessary bioremediation services throughout the pandemic. The team makes sure to closely follow CDC guidelines, providing with the best cleaning products available along with a specialized team to show our commitment to a better community.

If you find yourself in a disaster, let the SERVPRO team give you peace of mind for your business. With our services, we offer cleaning services that can range from carpet cleaning to biohazard contaminants removal. When it comes to cleaning and decontamination, leave it to the professionals! Give us a call at 765-575-8654.

Storm Season is Here: What to Watch For

3/16/2021 (Permalink)

Storm Season is Here: What to Watch For

We are all looking forward to a warmer weather as the spring season begins. There are, however, a few things to keep in mind to help you stay safe during any disaster this time of the year.

Severe changes in weather temperatures can trigger disasters such as thunderstorms, flooding, and tornadoes. As we go throughout the season, be sure to prepare yourself and your loved ones for weather disasters:

• Thunderstorms are common during the spring and summer seasons. Due to the way they originate, these can happen anytime and anywhere. The most common consequence can be roof damage due to trees falling near your home. If you notice roof damage, contact a local roofing contractor and reach out to SERVPRO if that led to any water damage within your home.

• Hail and heavy rain are frequent due to the drastic temperature changes that are common in the spring. Intense storms can produce hail leading to severe roof damage. Be sure to keep your gutters clean for rainwater to flow freely to the ground and avoid flooding in your basement or crawlspace. If you experience flooding in your home, contact SERVPRO of Henry and Randolph Counties right away so we can remove the moisture and help you avoid mold damage.

• Windstorms and tornadoes are also common during this time of the year. Make sure to identify a safe room for you and your family to go when a disaster occurs. Following high winds or tornadoes, be on the lookout for fallen trees that are around your house and look for missing roof shingles and gutter damage.

We at SERVPRO of Henry and Randolph Counties are committed to helping our community no matter what season it is. If you find yourself in need of help after suffering from a disaster, know that we are here for you. We are a team that takes pride in being faster to any size disaster to make it “Like it never even happened.” Give us a call at 765-575-8654!

SERVPRO’s Team Serving Their Community

3/10/2021 (Permalink)

The employees at SERVPRO of Henry and Randolph Counties do their best to keep their community thriving.

SERVPRO of Henry and Randolph Counties believes in a community of loyal customers where there is mutual support that allows them to provide the quality service you deserve. The team is dedicated to giving back to the community in many ways including being a part of organizations such as Breakfast Optimist Club and God’s Grain Bin.

Our team members strive to help the community in a variety of ways.

John Mantor, Co-Owner of SERVPRO, believes in encouraging the youth community. He tries to help in creating a foundation where children and teenagers can grow-up in a safe community that cares about their education and well-being. John is a part of the New Castle Breakfast Optimist Club where service projects are put together to raise money for the youth community.

“I enjoy giving back to the community, because there are a lot of underprivileged youth that need a boost,” John explained. “That boost can hopefully help them become contributing adults later in life.”

Delmy Mantor, Co-Owner of SERVPRO, enjoys volunteering every week at God’s Grain Bin passing out food to the less fortunate. Delmy sees joy in giving back to her community and helping those who truly need it.

Raymond Dickey is an advocate of the youth community, believing that there are more things that can be done for them than just donating money or food. Ray donates his time in helping youth basketball as a coach, helping kids to stay active, develop social skills, and accomplish goals via teamwork.

“I like giving back to the community because it is nice to watch the community grow, starting with the youth,” Ray noted.

Kevin Moreland is part of the White River Christian Church, volunteers at a food pantry distributing food to the community, and provides services as a Divorce Care Coach/Facilitator. Kevin is proud of being part of an organization that delivers to over 400 families each week. He believes that food distribution can make a positive impact especially to those that lost their job due to COVID-19.

“I enjoy giving back because we are blessed to be a blessing,” Kevin added. “I too, am blessed and have been the recipient of so much help and blessings during the tough times of life.”

The employees at SERVPRO of Henry and Randolph Counties do their best to keep their community thriving. For more information about SERVPRO and their services, visit SERVPROhenryandrandolphcounties.com

Fire Restoration Tips for Your Business

3/2/2021 (Permalink)

The team at SERVPRO of Henry and Randolph Counties understands how devastating and overwhelming the after-scene of a fire can be for your business.

The team at SERVPRO of Henry and Randolph Counties understands how devastating and overwhelming the after-scene of a fire can be for your business. For every disaster, there are different approaches to take in order to restore your property. SERVPRO adheres to a proven process following a fire and is ready to serve businesses impacted by fire. Our team is committed to helping you reduce business interruptions and getting your company back on track as soon as possible.

Once fire trucks leave the scene, water damage is left behind, along with the extensive smoke damage. SERVPRO of Henry and Randolph Counties is here to help you avoid future issues and expensive bills. Follow these tips to ensure you can start your day-to-day operations as soon as possible:

• Determine the extent of the fire, smoke, and soot damage. This step is crucial to identify what has been affected by the fire and what untouched items need to be removed from the property immediately.

• Damaged items must be recorded for insurance purposes in order to submit an accurate and complete claim. Make sure there are pictures, videos, and notes of the different affected locations of your property.

• Ensuring that walls and floors are cleaned immediately for air quality purposes. This will allow your business to get back on operations quicker, having a healthier environment for employees and customers.

Hiring a professional damage restoration team like SERVPRO of Henry and Randolph Counties will give you the peace of mind that you need in overwhelming situations. We take pride in being known as “Faster to any size disaster.” Our goal is to make your business fire “Like it never even happened.” Give us a call at (765) 575-8654.

A Testimonial

2/23/2021 (Permalink)

We enjoy partnering with other businesses within the area where, together, we can fully deliver a complete service for any type of disaster.

We at SERVPRO of Henry and Randolph Counties are always making sure that our community is able to live in peace of mind, even more nowadays, where you or your loved ones might be going through rough times during the pandemic. That is why we enjoy partnering with other businesses within the area where, together, we can fully deliver a complete service for any type of disaster that happens in your home or business.

Being in the cleaning industry involves many different services that not every single company is able to deliver them all. We at SERVPRO believe that together we thrive, and we are thankful for Kevin Davenport and his business, Clean N Simple Commercial Cleaning, for allowing us to supplement the services of their business.

“It is great to know that I have that referral partner who can come in and help my customer out and keeps awesome good standing with our customer and keeps the customer happy as well.” – Kevin Davenport

See Kevin's full video testimonial at: https://youtu.be/mf3jWzXWeyQ"

By working along with other businesses in the Henry and Randolph Counties, we make sure to turn any disaster or situation that you experience “Like it never even happened.” We are committed to our community and if there is something we can’t do, have in mind that you have a team that will help you get the services you need!

Snow Thaw Awareness for Homeowners

2/20/2021 (Permalink)

Thawing snow, especially when combined with early spring rains can lead to serious trouble.

The weather patterns that come with spring can be unpredictable. Temperatures can begin to rise in a short amount of time going from a snowstorm to a warm breeze in a matter of days. It’s important to prepare for any disaster that might occur in your home due to snow thawing.

Thawing snow, especially when combined with early spring rains can lead to serious trouble. When water starts to flow, be sure to continually monitor the basement and crawl space in your house. Look for ways to create paths for melting snow to drain away from your house in order to prevent water from accumulating in those lower areas of your home.

As the weather gets warmer, every surface starts to become moist and humid from thawing. This could jumpstart mold growth in spaces like your basement, crawl space, or garage. Exposure to mold can cause health problems for you and your family, making mold prevention a high priority for homeowners.

SERVPRO of Henry and Randolph Counties is committed to providing our community with the best advice and service possible. Should your home fall victim to a water mess, we guarantee to make it “Like it never happened.” Give us a call at (765) 575-8654 for help with disaster cleanup.

Choose SERVPRO to Help With Your Fire Cleanup

2/10/2021 (Permalink)

When your home or business has suffered from a fire, the after-scene can be alarming and overwhelming.

At SERVPRO of Henry and Randolph Counties we take pride in always looking after our community. When your home or business has suffered from a fire, the after-scene can be alarming and overwhelming. We understand that after a disaster you just want to get everything back to the way it was.

In every situation, there are unique solutions depending on the damage. This is why at SERVPRO of Henry and Randolph Counties, we are equipped for emergency service 24-hours a day for various types of disasters. We provide our staff with specific training and equipment to help you with inspections and fire damage assessment, water removal and drying, removal of smoke and soot from surfaces, and more.

Still unsure if SERVPRO of Henry and Randolph Counties is the right team for the job? Here are a few testimonials from our clients about our services:

• “We would like to thank Ray Dickey and his crew at SERVPRO. Very professional group of young men. We had a fire and lost a lot of things. Absolutely amazed by Ray's knowledge, and the employees' fast and courteous work and efficiency. Bless you and thanks for you all going out of your way to make this all happen.” – Lisa

• “These people are a real class act- professional, courteous, friendly and they really care! When we lost our house to fire, they treated us as if we were a family member. They went over and above the call of duty. I can't say enough good things about the whole crew. Thanks again for all you have done for us. You were a true blessing in a terrible moment in our life. YOU GUYS ROCK!!” – David

• “SERVPRO is a great company to work with. John Mantor is professional, as well as being a good guy in general. I would highly recommend John and SERVPRO if you are unfortunate enough to encounter fire, water or mold damage. They will do a great job!” – Scott

SERVPRO of Henry and Randolph Counties is here to take away the stress after a disaster and make it “Like it never even happened.” We take pride into being “Faster to any size disaster” when serving our community. Give us a call at 765-575-8654.

Why a Clean Business Promotes Good Business

2/3/2021 (Permalink)

At SERVPRO of Henry and Randolph Counties, we know how important it is to have a clean business.

At SERVPRO of Henry and Randolph Counties, we know how important it is to have a clean business. The condition of employees’ workspaces not only influences their performance but also heightens their productivity. We recommend providing a clean workspace for a multitude of reasons. Some of them being:

• A clean work area fosters a safe environment. In this current pandemic environment, providing regular deep cleaning services can be more of a necessity. Beyond virus prevention, many employers are unaware of the dangers of mold infestations, which can be common when there is a water leak or ventilation issues. SERVPRO can address mold and other issues that can lead to health effects.

• A clean workspace impacts the customer experience. By making sure the workspace is well-maintained and encourages safety, your staff will be able to perform at their best for the community. Additionally, customers feel at ease when there are noticeable signs the business is taking steps to care for their health.

• Working in a clean space will encourage employees to perform at their best. The best way to have clear thoughts and let creativity flow is being able to work in an organized space. It is known that a clean environment helps the staff to have a better sense of control, boosting productivity and showing the results in different areas.

We believe that even during the busiest workload, a healthy workspace will make all the difference for your employees, your customers and ultimately your business. Call SERVPRO of Henry and Randolph Counties at 765-575-8654 to schedule a business cleaning.

How to Prevent Pipe Freezing

1/15/2021 (Permalink)

Insulation sleeves help to prevent pipes from freezing.

Frozen pipes can have many consequences within your home, causing a chain reaction of events. The freezing of pipes occurs when there is lack of access to water or when there is continuous stress placed on the pipes due of temperature drops.

Prevent these consequences by readying your home for winter by:

• Make sure all pipes are wrapped in insulation sleeves to prevent from freezing. Consider insulating whole areas of your home that are more likely to get cold such as exterior walls, ceilings, foundation, attic, and basement.

• Let cold water drip from the faucet served by exposed pipes. Circulation through the pipe, even a little, will help prevent pipes from freezing.

• Keep the thermostat set to the same temperature both during the day and at night. It may incur a higher heating bill but can help prevent a costly repair job.

• Consistently check your plumbing for corrosion or air leaks that can cause warm air to escape and cold air to get in.

By following these tips, your home will be ready for cold temperatures. However, should you find yourself victim of a frozen pipe mess, give SERVPRO of Henry and Randolph Counties a call. We offer 24/7 emergency services and can make the disaster “Like it never even happened.”

What Causes Pipe Freezing

12/31/2020 (Permalink)

Frozen pipes are among the most significant problems that can occur during the coldest months.

Winter can bring costly damages for homeowners if several precautions aren’t followed. Frozen pipes are among the most significant problems that can occur during the coldest months. Suffering from frozen pipes can cause a large amount of damage to your home.

Luckily, SERVPRO of Henry and Randolph Counties are here to provide the services you need to stay safe and warm for the winter. We have highly trained restoration technicians offering 24-hour emergency services.

Some of the causes of pipe freezing include:

• Pipes freeze due to not being insulated. Insulation keeps the warm in and cold out, helping to protect pipes and preventing them from freezing.

• Pipes freeze due to cold areas. It is common that some areas of your home are more likely to be colder than others. This includes crawl spaces, exterior walls, basements, or any spot that isn’t used often. The lack of insulation in walls, floors, ceilings, or foundation can allow the formation of cold zones that increase the possibility of pipes freezing.

• Pipes freeze due to no water circulation. With water constantly moving through the pipes, it is less likely that they will freeze. But we know that not every water supply is used all the time and, in very low temperatures, water or drainage pipes in which there is no circulation are more likely to freeze.

Rather than dealing with the stress of a disaster in your home, trust the professionals and follow these guidelines to make your home a safer place for your family. At SERVPRO of Henry and Randolph Counties we care about our client’s safety and make sure to be faster to any disaster, guaranteeing quality service to make it look “Like it never even happened.”

Committed to the Community- Kevin Moreland

12/21/2020 (Permalink)

Kevin Moreland, employee of SERVPRO of Henry and Randolph Counties, is looking forward to 2021.

Finishing up 2020, SERVPRO of Henry and Randolph Counties has taken a step towards expanding their team with Kevin Moreland joining as the new Sales Marketing Representative. Kevin will bring new insights from a different perspective into the new year.

A typical day for Kevin starts with a morning team meeting where the production staff, marketing manager, and owner discuss the tasks and workload for the day. After the meeting, it is time for him to start his day by making sure there is a sales route of at least 12 clients scheduled for that day. Kevin is committed to SERVPRO’s mission of serving the community and satisfying customer’s need.

“I see SERVPRO as a team of knowledgeable professionals committed to taking excellent care of the customer,” Kevin explained.

Kevin is driven by the desire of helping his community. In addition to his primary job functions at SERVPRO, he is also active in the New Castle Optimist Club. Outside of the office hours Kevin can be found playing tennis, mountain biking, and working out with his son. He also enjoys cleaning and detailing his cars. When he takes a break from making the community a safer place, Kevin does his best to maintain a healthy lifestyle so that he can continue to deliver quality service to those he helps.

SERVPRO of Henry and Randolph Counties thanks Kevin for the hard work and extraordinary commitment to serving the community and is eager to see what this new year brings to the SERVPRO team and customers!

SERVPRO Celebrates Season of Giving

12/10/2020 (Permalink)

SERVPRO is thankful to be able to bless other families this holiday season. We encourage you to help others if you are able!

The team at SERVPRO of Henry and Randolph Counties is giving back to their community this Christmas season. SERVPRO of Henry and Randolph Counties believes in supporting the community that supports them. The holidays might look different this year, but SERVPRO is doing everything they can to help those in need.

Secret Families of Henry County hosts an annual shopping day each year to purchase gift for in-need families. The SERVPRO team will be participating in this event in a multitude of ways. Team members are donating wrapping paper and other wrapping supplies and assisting with the wrapping and sorting of gifts. After completion of wrapping and sorting, SERVPRO will have a delivery team to help with distribution of gifts.

Hinsey-Brown Funeral Service coordinates a “Stockings for Soldiers” campaign each year. The SERVPRO team will be donating postage to help send these stockings to active-duty military personnel.

If you are able to help others this holiday season, we encourage you to! You could be working with a SERVPRO team member while doing so.

Do you have your Emergency Readiness Profile?

11/7/2020 (Permalink)

Do you have your Emergency Readiness Profile?

SERVPRO of Henry and Randolph Counties recommends an Emergency Readiness Profile (ERP) for every business. Whether you are in a new location or have been in the same building for a long period of time- it is still important to have an ERP. 

An ERP is a profile containing important information about your building. The information includes water valve location(s), who provides your electricity, where emergency exits are, and more. SERVPRO of Henry and Randolph Counties provides complimentary ERPs and will even come to you! 

Once SERVPRO tours your building, they will compile the information and deliver it to you in a bright green folder- making it easy to find when needed. The team at SERVPRO will also keep a copy on file, just in case a disaster destroys yours. 

Having an ERP will give you and your employees peace of mind. In the case of a disaster, your team can refer to the ERP and have the information to keep the situation under control. However, should an emergency occur, give SERVPRO of Henry and Randolph Counties a call and a member of our team will be there to make it, “Like it never even happened.”

Do’s and Don’ts for Water Flooding

10/31/2020 (Permalink)

Understand how to handle a flood in your home to ensure the least amount of damage is done.

Water can flood and damage several areas of your home very quickly. If this disaster occurred, do you know the do’s and don’ts of how to proceed? It’s important to understand how to handle a flood, to ensure the least amount of damage is done. 

Do:

• Turn your air conditioning system on high for drying purposes if the flood occurs in the summer. This will help reduce any chance of mold or mildew from the humidity.
• Remove colored rugs from wet carpeted areas. The color in the rugs can transfer and stain your carpet.
• Move all art objects to a safe, dry place.
• Hang fabrics such as leather goods and furs.

Don’t:

• Use your household vacuum cleaner to suck up water.
• Turn on ceiling fixtures if the ceiling is wet. This can lead to electrical issues and can do more damage to your ceiling.
• Leave wet fabrics up, such as curtains or drapes. These items need to be taken down to dry out as soon as possible.

Floods can happen in your garage, basement, kitchen, bathroom, and many other parts of your home. If you find yourself in the midst of a water flood, contact SERVPRO of Henry and Randolph Counties. We are faster to any disaster and can make it, “Like it never even happened.”

Peace of Mind Following a House Fire

9/9/2020 (Permalink)

SERVPRO of Henry and Randolph Counties can provide peace of mind following a house fire

Following a house fire, life can certainly be chaotic to say the least. It’s understandable to want things to go back to the way they were before the disaster. SERVPRO of Henry and Randolph Counties understands how important it is to restore your personal belongings in a timely manner. SERVPRO can keep your belongings organized while they are being restored and will help move-in the items when it is time.

If your home requires an extensive restoration following fire damage, SERVPRO of Henry and Randolph Counties are trained to perform an organized, efficient move-out of your belongings. With the help of SERVPRO, the remodeling process can begin sooner, and your belongings will be safe from any further damage.

While SERVPRO has possession of your belongings, our team will work to restore any items that might have suffered damage. Our team is experienced in electronic cleanup, document and photograph drying, and furniture restoration. Your belongings will also be logged into an inventory list, to ensure each item is returned to you.

Have peace of mind when you need it most by contacting SERVPRO of Henry and Randolph Counties. If your home falls victim to fire damage, we can work to make it “Like it never even happened.” Give us a call at 765-575-8654!

Making A Difference For Clients: Meet Toby Emmons

8/19/2020 (Permalink)

SERVPRO of Henry and Randolph Counties thanks Toby for all his hard work and dedication to the SERVPRO team and customers!

While there are no typical days at SERVPRO, each morning begins the same for team member Toby Emmons. A work-in-progress meeting with the team to discuss current workload is how he starts his mornings. After the meeting, it’s time for Toby to get to work cleaning and taking care of customers.

“I really enjoy the differences in day-to-day work,” Toby explained. “We do anything from drying out crawlspaces to cleaning attics.”

Toby sees his SERVPRO team making a difference for clients in several different ways. They make homes and businesses safer and healthier for residents. The team is also trained to clean up disasters and make it, “Like it never even happened.”

The things Toby enjoys most about working for SERVPRO includes the team building, hard-working coworkers, and making sure customers are satisfied. When Toby isn’t working at SERVPRO, he can be found playing guitar, hanging out with friends, and attending Open Arms Church.

SERVPRO of Henry and Randolph Counties thanks Toby for all his hard work and dedication to the SERVPRO team and customers!

SERVPRO Assists with Storm Cleanup in Cincinnati

8/17/2020 (Permalink)

SERVPRO Assist with Storm Cleanup in Cincinnati

After a storm, the cleanup isn’t always as simple as picking up twigs and rolled over trash cans. A previous storm in Cincinnati went terribly awry due to a massive amount of rain in a short period of time. When a storm causes flooding, it might be necessary to call in professionals who are trained to clean this level of mess.

The storm in Cincinnati led to flooded streets and basements. SERVPRO of Henry and Randolph Counties were requested to join the storm team in Cincinnati. The team spent a week removing water from basements and drying out structures. The area was difficult to navigate due to road closures, major debris, and minimal resources available, but the team made it work.

“Our team was lucky enough during this event to have a hotel and easily accessible gasoline,” explained Office Manager Diana Hill. “We also had a place to discard debris safely.”

If you run into storm damage, reach out to SERVPRO of Henry and Randolph Counties. We are faster to any disaster and will make it “Like it never even happened.”

SERVPRO to the Rescue

8/17/2020 (Permalink)

SERVPRO to the Rescue

Local community buildings rarely experience daily use. When the building is closed, many times heating and air conditioning are shut off to decrease utility bills. However, when the weather is hot and humid, the lack of airflow in the building can lead to the development of microbial growth. This was exactly the case for the community building in Sulphur Springs, Indiana.

When the Sulphur Springs Community Building was set to be used, the condition was found to be unusable. The tables and other touch surfaces had begun developing microbial growth due to the lack of airflow in the building- caused by the air being shut off. While turning off the air had saved money in energy costs, these warm, moist conditions led to mold and bacteria growth.

SERVPRO of Henry and Randolph Counties cleaned the building with their proven mold-fighting techniques and made it “Like it never even happened.” The SERVPRO team stays up to date on best practices when cleaning up a mess like this, making them the best for the job!

Does your community’s building need cleaned upon reopening? Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654.

Trust SERVPRO to Keep Your Space Clean

8/16/2020 (Permalink)

Trust SERVPRO to Keep Your Space Clean

Keeping your commercial space clean and disinfected has never been more important. Many businesses are adapting new disinfection procedures and plan to keep these procedures in place indefinitely. To keep your space properly disinfected, SERVPRO of Henry and Randolph Counties is here to help with all of your commercial cleaning needs.

SERVPRO of Henry and Randolph Counties offers cleaning services ranging from carpet cleaning to removing biohazard contaminants. Our team has specialized training to keep your workspace safe and looking its very best.

Disinfecting is a breeze with SERVPRO’s SERVPROXIDE. Let us sanitize your commercial space with SERVPRO’s proprietary disinfectant- a hospital-grade cleaner that has demonstrated effectiveness against viruses, including COVID-19. This product can be used on all surfaces in order to keep them as clean as possible.

Don’t worry about keeping your commercial space disinfected, leave it to the pros at SERVPRO of Henry and Randolph Counties! Give us a call at 765-575-8654 or contact us online.

How Can SERVPRO Help After A Fire?

8/7/2020 (Permalink)

SERVPRO of Henry & Randolph Counties is here to help after a fire.

The embers of the fire are still hot, and family and friends surround you for support. Where do you turn after the last flame has been extinguished? SERVPRO of Henry and Randolph County is your trusted source for fire restoration. Here’s how we can help you make your fire “Like it never even happened.”

Content Restoration- From clothing to furniture, we take each item and treat it as if it were our own. We will help you sort through the things you need immediately and the things you will need when you are ready to move into your permanent location. All of your items that can be restored will be cataloged with our proven process to keep your items safe and restored to their optimal condition.

Cleaning Surfaces- SERVPRO of Henry and Randolph Counties can manage the toxic residue of fires using specialized equipment and techniques to treat your walls, ceilings, and other surfaces. When we’re done, it will be difficult or impossible to tell where the fire was in your home.

Clear the Air- Don’t just spray chemicals or run box fans to try to freshen your post-fire home. Trust SERVPRO’s trained staff to clean the air in your home using industrial air scrubbers and fogging equipment.

Mold Remediation- The after-effect of having the fire department extinguish your fire is that the water may lead to mold growth. Work with SERVPRO of Henry and Randolph Counties to remediate the mold and make your fire-impacted home look and smell “Like it never even happened.”

Do you know someone who has experienced a fire recently? Have them reach out to SERVPRO of Henry and Randolph Counties- 765-575-8654.

Keep an Eye on Unexpected Water Sources

8/6/2020 (Permalink)

There are several ways unexpected sources of water can result in damage.

Water flows through a variety of places in your home. There are several ways unexpected sources of water can result in damage. Should you find yourself victim to water damage, SERVPRO of Henry and Randolph Counties offers 24-hour emergency services.

Unexpected sources of water can include…

• The ice maker on your refrigerator. The line that supplies the water for your ice maker is usually behind your refrigerator. This line can easily become loose or damaged, resulting in water pooling underneath your fridge.
• Damaged gutters. If the gutters are not doing their job properly, it will lead to water flooding. This then results in your roof, fascia, and fascia being at risk of weakening or rotting over time.

• Leaking or condensation on pipes. When the water flowing through your pipes is significantly warmer/cooler than the temperature of your home, it can cause condensation on the pipes. Pipes can also come loose, causing them to spring a leak.

No matter where your water comes from, SERVPRO of Henry and Randolph Counties can clean up the mess the water makes. We are faster to any disaster and can make it “Like it never even happened.” Give us a call at 765-575-8654 if disaster strikes in your home!

When Water Strikes Your Apartment Building

7/31/2020 (Permalink)

Apartments are often the site of water mishaps.

Water accidents aren’t just limited to homes and businesses. Apartments are often the site of water mishaps. No matter where water accidents happen, the mess has to be cleaned up! Should you find yourself at the messy end of a water disaster in an apartment you rent or a complex you own, give SERVPRO of Henry and Randolph Counties a call. We offer 24/7 emergency services should accidents like the following occur:

• You come home to find the upstairs neighbor left their toilet running, and now there is a waterfall. The water has pooled in their bathroom and is now leaking through your ceiling. Not only does this cause water damage to your bathroom ceiling, but also the floor and cabinets as well.

• Your upstairs neighbor decides to thaw meat in their kitchen sink, but they fall asleep. Now, you’re experiencing leaking water from the ceiling, which will ruin the kitchen cabinets. Leaking water in the kitchen can also be very dangerous due to the number of appliances and electric outlets in the room.

• A pipe bursts in your neighbor’s laundry room, and now there’s water leaking into your living room. This will more than likely ruin your flooring, wall, and any furniture the water gets to. The water can also propose danger due to the outlets in the room.

Whatever the situation is, it needs to be cleaned by professionals. SERVPRO of Henry and Randolph Counties can make it, “Like it never even happened.” Give us a call should you experience water damage- 765-575-8654.

Keep an Eye on Unexpected Water Sources

7/31/2020 (Permalink)

There are several ways unexpected sources of water can result in damage.

Water flows through a variety of places in your home. There are several ways unexpected sources of water can result in damage. Should you find yourself victim to water damage, SERVPRO of Henry and Randolph Counties offers 24-hour emergency services.

Unexpected sources of water can include…

• The ice maker on your refrigerator. The line that supplies the water for your ice maker is usually behind your refrigerator. This line can easily become loose or damaged, resulting in water pooling underneath your fridge.
• Damaged gutters. If the gutters are not doing their job properly, it will lead to water flooding. This then results in your roof, fascia, and fascia being at risk of weakening or rotting over time.

• Leaking or condensation on pipes. When the water flowing through your pipes is significantly warmer/cooler than the temperature of your home, it can cause condensation on the pipes. Pipes can also come loose, causing them to spring a leak.

No matter where your water comes from, SERVPRO of Henry and Randolph Counties can clean up the mess the water makes. We are faster to any disaster and can make it “Like it never even happened.” Give us a call at 765-575-8654 if disaster strikes in your home!

Let SERVPRO Help You with Basement Moisture

7/18/2020 (Permalink)

Has water entered your basement? SERVPRO can help!

Having water in your basement is a common issue that can lead to a large disaster. Not only can it ruin your belongings, but it can also lead to mold, damaged walls and floors, and musty smells. It’s crucial to get the water extracted as soon as it is discovered to prevent any further problems.

Signs that water has entered your basement include water stains, cracks in the walls or floors, peeling paint, and sinking floors. If you discover water in your basement, call SERVPRO of Henry and Randolph Counties to clean up the mess. We are faster to any size disaster and have 24-hour emergency services available.

While waiting for us to arrive, be cautious and stay safe! Electrical devices can be very dangerous when they are wet, causing shock or electrocution. Stay clear of the area if possible. However, if you must go into the basement, wear rubber boots and don’t touch any electrical devices.

Be sure you have a clear path to the basement. Our team understands the urgency of needing to dry up the water, so we want to start working immediately. Having a clear walkway to the basement will ensure we can work quickly and effectively to clean up the damage.

If you discover water damage, you can count on SERVPRO of Henry and Randolph Counties to help. We are faster to any size disaster and guarantee to clean up the water damage and make it “Like it never even happened.”

Here to Help this Summer

7/1/2020 (Permalink)

SERVPRO of Henry and Randolph Counties is here to help both homes and businesses.

SERVPRO of Henry and Randolph Counties is here to assist in cleaning your home or business this summer. No job is too large for SERVPRO’s team. Whether you need a complete building sanitization or a nice deep carpet clean, we can get the job done. SERVPRO of Henry and Randolph Counties offers several cleaning options, and we are always here to help!

Ensure your building is germ-free with SERVPROXIDE. This is SERVPRO’s proprietary disinfectant, used to sanitize and clean all surfaces. Our team will disinfect your building from top to bottom, especially concentrating on high touch surfaces.

Don’t spend the weekends trying to clean your carpets, let us tackle the job. You can rely on us to make your home look its very best. We perform hot water extraction carpet cleaning to ensure it is clean throughout each carpet fiber.

If your home was recently hit with a storm, we can also clean up any water or mold damage that may have occurred. When it’s hot out, mold only gets worse- be sure the mess is taken care of before it becomes dangerous.

SERVPRO of Henry and Randolph Counties is always here to help in any situation. We are faster to any disaster and have 24/7 emergency services available. Should you find yourself needing our assistance, don’t hesitate to reach out! 765-575-8654.

Leave Water Cleanup to the Professionals

5/13/2020 (Permalink)

Water damage in a home can lead to bigger disasters that involve electric, sewage, and even mold.

When water damage occurs in your home, the first instinct is to clean up the mess. While it is important to take care of the damage, it is not always something you should do yourself. Water damage in a home can lead to bigger disasters that involve electric, sewage, and even mold. 

Due to every water damage situation being unique, SERVPRO of Henry and Randolph Counties has tailored solutions for each specific condition.

Electrical damage: Determining the degree of damage is the most important step when it relates to electrical damage. Figuring out if the items were completely submerged underwater, or just wet from rainfall can differentiate whether it is salvageable or not. It is important to not touch electrical items following water damage because you could harm yourself or others.

Sewage: Water that contains sewage is very dangerous because it is unsanitary and may contain bacteria and viruses. SERVPRO will inspect the contaminated water to determine what type of water it is- clean, gray, or black. After determining the type of water, SERVPRO’s highly trained technicians will extract the water and restore the damage.

Mold: It is vital to not let mold go untreated in your home. Mold can spread in as little as 48 hours, producing allergens and irritants along the way. It is important to not try to clean mold yourself, as health effects can occur from the spores. SERVPRO technicians receive regular training and have the most up-to-date certifications on understanding and cleaning mold.

Should you find yourself dealing with water damage, reach out to SERVPRO of Henry and Randolph Counties. The SERVPRO team is highly trained to handle situations like water damage, so your home will look, “Like it never even happened.”

Signs of Water Damage in Your Home

5/7/2020 (Permalink)

What are Signs of Water Damage in Your Home?

Water damage can occur to your home during any season. During the warmer months, however, it can be more serious because it can begin to grow mold. The biggest problem with water damage in your home is that you cannot normally see the extent of the damage. Most water damage begins deep in the walls of your home and can lead to structural damage and health problems if not taken care of quickly.

Some types of mold can cause serious, even lethal, health problems. Not only is mold very dangerous to your health, but it can become costly to fix. It is important that you are able to recognize the signs of water damage so you can treat it before it gets too serious.

Signs that your home has water damage:

• Wet spots, drips, or puddles around pipes, sinks, toilets, taps, etc.
• Dark or wet spots on the ceiling or walls.
• Drywall that is flaking or cracking.
• A sudden increase in utility bills, resulting from a hidden leak.
• A damp, musty, or moldy smell that suddenly appears.

If you begin to notice any of these signs, reach out to SERVPRO of Henry and Randolph Counties. We are faster to any size disaster and guarantee to clean up the water damage and make it “Like it never even happened.”

Why SERVPRO- Serving in Uncertainty

4/29/2020 (Permalink)

Is your business ready to open its doors again?

When the unknown is on the rise, SERVPRO of Henry and Randolph Counties want you to know they are here for you. Whatever the unknown might look like for you- a house fire, basement flooding, or deep cleaning to avoid COVID-19… SERVPRO’s team is only a call away. We guarantee to be faster to any disaster and have 24/7 service available.

For the community, the current unknown at large is COVID-19. With many businesses having to close their doors, it leaves us with a lot of uncertainty. To combat this uncertainty, SERVPRO of Henry and Randolph Counties has been working hard to ensure the community is ready when it’s time to open the doors back up. Just a few things we’ve been up to:

• Deep cleaning the Henry County YMCA. We use our SERVPROXIDE™, SERVPRO’s proprietary disinfectant, to sanitize and clean the facility. When the green light is given, the YMCA will be waiting for you to utilize their sanitized facility.

• Detailing first responder vehicles. SERVPRO appreciates all first responders and their dedication to our community. During this shutdown, we have been vigorously cleaning and sanitizing all first responder vehicles to keep them as safe as possible.

• Due to the multitude of jobs we have gained through the shutdown period, SERVPRO of Henry and Randolph Counties has been fortunate enough to maintain a full staff. None of our employees have been laid off or taken an hour cut.

“It’s really amazing that we are able to serve our community in the way we do,” John Mantor, SERVPRO Franchise Owner, explained. “We are doing everything we can to ensure essential workers are kept as safe as possible.”

Is your business ready to open its doors again? Give SERVPRO of Henry and Randolph Counties a call and we’ll assist with cleaning and sanitizing. 765-575-8654

Tips to Avoid a House Fire

4/22/2020 (Permalink)

Here are other tips to help you avoid a house fire.

A house fire is a disaster no homeowner wants to fall victim to. People will remind you to blow out candles, unplug curling irons, and keep heaters in an open area. However, there are other tips to avoiding house fires you might not think about!

• Keep your dryer’s lint trap clean and free of built-up lint. The dryer can get so hot while cycling that the built-up lint will catch fire. After each dryer cycle, clean out the lint trap before beginning a new cycle.
• Turn off heated blankets/mattress pads. During the colder months it’s nice to have a heated blanket/mattress pad on your bed. Before you begin your day, be sure to turn all “heated items” off. These items are liable to overheat and catch your bed on fire.
• Unplug unnecessary items from extension cords. Having too many items plugged into an extension cord can lead to overloading the circuit- which can result in the cord sparking a fire.

Following these tips will aid in reducing the possibility of having a house fire in your home. Accidents can happen at any time, however. If you find yourself in a situation that involves a house fire, give SERVPRO of Henry and Randolph Counties a call at 765-575-8654. We’ll make it, “Like it never even happened.”

Getting Back to Business… Safely

4/22/2020 (Permalink)

In the near future, businesses hope to be opening their doors once again after the pandemic.

In the near future, businesses hope to be opening their doors once again. For many, however, their doors have been closed for more than a month. With the lengthy closure, many are probably due for a deep cleaning, disinfecting, and sanitizing. SERVPRO of Henry and Randolph Counties is here to help!

SERVPRO is serving businesses by performing the necessary bioremediation services to clean, disinfect, and sanitize. SERVPRO uses EPA approved products and closely follows the CDC guidelines for cleanup practices. Cleanup will include porous and non-porous surfaces, disinfecting equipment, tools, and supplies, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses on hard, non-porous surfaces. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive cannot be disinfected, but they can be sanitized using SERVPROXIDE™.

Does your business need sanitation services before opening back up? Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654. Be ready for whatever happens.

Spring Storms: What’s your plan?

4/14/2020 (Permalink)

Your family is the most important thing in your life. Make a disaster plan to keep your family safe.

Finally, it’s Spring again…that time of year when the birds are singing, flowers are blooming, and storms are brewing on the horizon. It’s important to remember that severe storms can happen day or night, and at any time of the year. Storms can bring with them rain, hail, lightning, and winds that sometimes result in tornadoes.

Does your family have an action plan in place for severe weather? Be sure to get all members involved. The time to plan is now, before bad weather strikes.

Determine the safe room- a location on the lowest floor of your home that has no windows. This location needs to have as many walls as possible between you and the outside world. It could be a basement, inner closet or bathroom. Be creative. Plan to use a table, mattress, blankets, or even winter coats as layers of protection, when needed.

Make a list of important phone numbers and save them on everyone’s phone. List the information in your safe room as well. Some people write numbers on the wall of their garage, on a chalk board by the phone, or on the basement wall. Be sure to include the non-emergency numbers for your local police, fire and rescue. Add the numbers of important businesses, like your electric, phone, cable, plumber, repair services and SERVPRO of Henry and Randolph Counties. Include family, friends and neighbors. Your list should include anyone you may need to call in case of an emergency. This could be a fun art project for kids!

Now is the perfect time to replace batteries in your flashlights. Keep candles and matches handy in your safe area, too. Be sure to keep your cell phones and external chargers charged up. Keep your battery radio or weather radio in this area, as well. Go ahead and put a few distractions in your safe area. Maybe a distraction game, book or coloring book for the kids. Plan to put everyone in their bicycle or football helmets, when possible.

Have a plan for your animals, too. Have a small carrier ready to scoop up your cat or small dog. Have a leash on hand for larger dogs. You may want plan to use a knob or hook on the wall to secure the leash while you wait out the storm.

It’s important that you and your family has a disaster plan and that everyone knows what they are to do in case of severe weather. Your family is the most important thing in your life. Make a disaster plan to keep your family safe, and when the storm passes, give SERVPRO of Henry and Randolph Counties a call to take care of any damage that occurred. We make it “Like it never even happened.”

Recovering From A Fire During A Pandemic

4/3/2020 (Permalink)

Recovering From A Fire During A Pandemic

Disaster can strike at any moment- even in the midst of a pandemic. Even though it’s never ideal to have a house fire, it’s especially horrible during a nationwide quarantine. You can take comfort in this, however: SERVPRO of Henry and Randolph Counties is here for you! This is how we can help:

• General content cleaning. SERVPRO provides a Contents Claim Inventory Service which will detail a list of all of your belongings. We will then bring your items in and restore/clean them.
• Water and smoke odor removal. After removing your contents from your home, we will remove all excess water from your flooring. After removing the water, we attack soot and smoke odor with our proven process of odor removal.
• Due to the pandemic, SERVPRO is also disinfecting with a hospital-grade disinfectant that has demonstrated effectiveness against viruses- SERVPROXIDE™. After all of the contents and surfaces have been restored and cleaned, the SERVPRO team will then clean the home with SERVPROXIDE™, so the family can be assured their home is a safe as possible when they move back in.

Should a house fire occur, don’t stress about the mess. SERVPRO is “Faster to any sized disaster” and has 24/7 service available. If you need our help, give us a call at 765-575-8654 and we’ll make it, “Like it never even happened.”

Helping First Responders Stop the Spread

4/1/2020 (Permalink)

Helping First Responders Stop the Spread

During this time of challenge related to COVID-19, it’s vital to keep commercial buildings and vehicles clean and disinfected. SERVPRO is here to help with this task.

SERVPRO of Henry and Randolph Counties is lending a helping hand to keep commercial vehicles and areas clean for first responders in our area. We are providing weekly cleanings of vehicles, and first responders can simply make an appointment and pull up to our offices at 1819 N. 16^th Street to have their vehicle cleaned each week.  

Additionally, we are preparing to clean their sleeping quarters regularly and also offer “as needed” cleaning if the responders have transported someone with the virus. This type of cleaning would include porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses on hard, non-porous surfaces.

Items such as carpet, rugs, upholstered items, and draperies cannot be disinfected, but they can be sanitized using SERVPROXIDE™. Does your business need a deep clean? Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654.

When Thunderstorms and Flooding Strike- Give SERVPRO a Call

3/17/2020 (Permalink)

Spring Storm on the Horizon

It’s great to look forward to the warmer days of spring, but it’s also important to remember that this change in the weather can bring disaster with it. Warming temperatures threaten to trigger thunderstorms and flooding. As spring continues, here are a few things to keep in mind:

• Thunderstorms occur most often in the spring and summer months during the afternoon and evening hours but can occur anywhere and anytime. These powerful storms can dump large amounts of rain in a short period of time, resulting in flooding and power outages. Be sure to keep your gutters cleaned out and properly working to avoid large accumulation of rainwater.

• Flooding during storms are common but can be more serious during the springtime. Homes and business owners with basements need to pay close attention during flood season, to avoid damage to the foundation.

Never drive through flooded roadways and avoid contact with floodwater when possible. If the water has entered a structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is also to be considered black water and could be hazardous to your health.

“If your home or business is affected by a flood, remember, quick action is critical to minimizing damage and long-term health risks,” says John Mantor, owner of SERVPRO of Henry and Randolph Counties. “We hope people will simply add us to your contact list in your phone. We’re here to help.”

Should you find yourself suffering from a disaster, don’t worry. SERVPRO of Henry and Randolph Counties has 24/7 service and are faster to any disaster. Give us a call and let us make it, “Like it never even happened.” 765-575-8654

Coronavirus Update

3/13/2020 (Permalink)

SERVPRO, the #1 choice for cleanup and restoration

Coronavirus Update

The Centers for Disease Control and Prevention (CDC) is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

The SERVPRO of Henry and Randolph Counties team can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.

The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen, Food Areas and Bathrooms
• Schools, Classrooms, Offices and Retail Spaces
• Shelving, Racks and Sales Counters
• Carpets and rugs
• Water Fountains, Stair Handrails and Elevator Cars
• Playground and Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses on hard, non-porous surfaces.

Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive cannot be disinfected, but they can be sanitized using SERVPROXIDE™.

If you have questions about Covid-19, go to https://www.cdc.gov/coronavirus/2019-nCoV/index.html. If you are interested in having your home or facility cleaned, give SERVPRO of Henry and Randolph Counties a call! 765-575-8654.

Huge Heart for Clients- Loretta’s Story

3/12/2020 (Permalink)

Loretta is a valued team-member of SERVPRO

When you're driving down the road, it's hard to miss the vehicles from SERVPRO's fleet. Loretta Francisco, Marketing Representative for SERVPRO, is a frequent driver of the marketing vehicle as she spends a lot of her time travelling to different businesses. Loretta is responsible for informing clients about the many services SERVPRO of Henry and Randolph Counties has to offer. 

Loretta joined the SERVPRO team in early 2019 and has been making connections ever since. She appreciates working for SERVPRO because they do their best to return people’s belongings, “Like it never even happened,” after a disaster. Loretta is also very thankful for her team and supervisor.

“I have such a caring boss,” noted Loretta. “He knows how to treat people kindly including all his employees.”

When helping those who have suffered from a house fire, Loretta understands the devastation the disaster brings. Years ago, she lost her grandparents as a result of a house fire. The event was traumatic for both her and her family.

“My heart goes out to the people who suffer losses due to disaster,” Loretta added. “Our production team does a wonderful job restoring each client’s items. I think if we would have had SERVPRO help with my grandparent’s contents, it would have really been a blessing.”

During her free time, Loretta enjoys spending time with family- she and her husband have eight grandchildren. She also likes to spend time lounging around the pool, reading, and vacationing at the beach. Loretta can also be found teaching bible school at her church.

SERVPRO of Henry and Randolph Counties appreciates all of the hard work Loretta does for our clients!

After-Fire Reminders for Your Business

3/3/2020 (Permalink)

Business after a Fire

When running a business, the last thing you need is a fire to shut down operations. Getting a team of restoration professionals to the scene in a timely manner following the fire can help reduce business interruption and minimize contents lost. A few things to remember following fire damage to your business:

• Ensuring contents are cleaned as quick as possible will minimize the damage they encounter. The sooner the items are remediated, the less likely they are to smell like smoke.
• Having the walls and flooring cleaned immediately following a fire will aid in reducing smoke inhalation by employees and customers.
• A professional restoration team like SERVPRO of Henry and Randolph Counties can keep track of all items owned by the business to ensure nothing gets lost during the cleaning process.
• Send in photos, videos, and notes to your insurance to have your claim finished quickly and correctly.

In the event a fire does happen, you need a team that can clean up the mess quickly and efficiently. SERVPRO of Henry and Randolph Counties is faster to any size disaster and available 24/7. The SERVPRO team can handle each of the items mentioned above, and so much more to get your business open again.

If you want a team that can make your business fire “Like it never even happened,” give SERVPRO of Henry and Randolph Counties a call. (765)575-8654

SERVPRO Team’s Community Involvement

2/24/2020 (Permalink)

SERVPRO Team’s Community Involvement

The team at SERVPRO of Henry and Randolph Counties is dedicated to helping their community become a better place. By being involved with organizations such as New Castle Kiwanis Club, Secret Families, Army National Guard, and more, they are able to help in various ways. SERVPRO of Henry and Randolph Counties is also an active member of the New Castle-Henry County Chamber of Commerce and BNI, where they pass business referrals amongst other members.

Each weekend you will find a member of the SERVPRO team at the Henry County YMCA cleaning and sanitizing the facility, at no charge to the YMCA. They perform this service because they believe a sterile facility is one more step in the direction to better health for the community. You can also find SERVPRO team members working out or playing basketball at the YMCA- join in sometime, they would love to meet you!

With SERVPRO of Henry and Randolph Counties, you are more than just a restoration project. You are a member of their community and they genuinely care about you. By building a connection with you and ensuring you receive the best service, you are no longer a client to them… you are a friend.

Fighting Water Damage From Winter Storms

2/21/2020 (Permalink)

Home in Winter

When the temperatures are low, most are only concerned about snow flurries. However, there’s more to worry about than those white flakes. Winter storms can lead to damage to your home you might not be aware of. Things to watch for are…

• Frozen pipes. When it gets cold enough outside for the rain to begin freezing, your pipes are liable to freeze as well. If you don’t take precaution to prevent the freezing, water can leak and lead to water damage. Open your cabinets allow more heat to the pipes and turn your faucet on slightly to keep water moving.

• Flooding. When melting snow combines with heavy winter rains, flooding is a real threat. Keep an eye on your basement and crawlspace for signs of flooding, and check around the outside of your home for areas where water isn’t draining. Water accumulation can lead to mold, something nobody wants.

• Gutter damage. Snow and ice can lead to damage to your gutters. Sometimes your gutters cannot hold the weight of snow or your gutters may wear down from ice. It’s important to ensure your gutters are working properly and ready to take on the influx of spring rain.

Should you find damage to your home from winter storms, it’s important to first try removing the moisture. SERVPRO of Henry and Randolph Counties can help you dry everything out. SERVPRO can inventory, clean, and return items to you mold-free. Finally, you’ll want a solution in place so you will be less likely to experience flooding again. The expert team at SERVPRO can offer advice and solutions to keep basements and crawlspaces dry.

Should you have any questions about winter storm damage or feel you might have damage… give us a call at (765) 575-8654. We can make the damage “Like it never even happened.”

Take Precautionary Measures to Avoid House fires

2/11/2020 (Permalink)

A Fire alarm

Is your house properly equipped in case of a fire emergency? No one wants to think about a fire happening to them, but according to the National Fire Protection Association, there are more than 350,000 home structure fires every year. SERVPRO of Henry and Randolph Counties wants your family to stay protected. If a fire happens in your home, several precautions can help you stay safe.

• First and foremost, you should perform regular safety checks in your home. It’s vital that everyone living in your home knows the location of a fire extinguisher, as well as how to operate it properly. Keep your fire alarm batteries fresh and be sure they are always working. A good rule of thumb is to use a daylight savings time change to prompt you to change your detector’s batteries.

• Having a planned escape route can make getting out of the home a lot smoother in the event of a fire. Being aware of all possible exits-- and knowing which one to use depending on where the fire is-- can help everyone get out safely. It’s important to plan for pets as well. Designate a family member to help pets safely get out of the home.

Taking precautionary measures for a possible house fire will aid in evacuating the home and the safety of all family members. Should you find your possessions have been damaged due to fire, give SERVPRO of Henry and Randolph Counties a call. The team at SERVPRO offers 24/7 service and will make it “Like it never even happened.”

Beyond the Daily Mopping

2/4/2020 (Permalink)

Beyond the Daily Mopping

Keeping your commercial space clean should always be a top priority as a business owner. Not only does it portray a professional image, but it can also reduce the number of sick days employees take. By keeping your business clean and sanitized, it cuts down the number of germs that circulate throughout the building. Go beyond the chore of daily mopping by bringing in SERVPRO of Henry and Randolph Counties to give your business the deep clean it needs.

Hardwood flooring and tile is often used in commercial businesses. It might seem like these floors are easy to maintain, clean, and restore. However, these floors tend to accumulate soil buildup over time and will eventually need professional cleaning to remove it. SERVPRO of Henry and Randolph Counties has specialized cleaning methods to properly clean and restore your floor to its original beauty.

It’s easy to assume your walls are clean, but the walls and ceilings need a periodic deep clean as well. They are exposed to dirt, dust, smoke, and other contaminants over time. Your heating and cooling systems can also distribute these contaminants throughout your building. Using SERVPRO’s industry-approved steps, along with proprietary cleaning products and methods, we strive to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh.

Ensure your commercial property is in optimal condition by keeping it as clean as possible. Keep your employees at work by eliminating germs and maintaining a healthy work environment. Should you need assistance with the cleaning process, give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654.

Getting Ready for the Thaw

1/16/2020 (Permalink)

Winter waiting for a thaw

Even though there might be snow in the forecast now, spring weather is just around the corner. This means more sunshine, warmer air, and complete thawing of all things cold. It can be very exciting anticipating the temperatures to come, but it’s important to be aware of the disaster that could come from ice and snow thawing.

When the thawing begins, the water must go somewhere. Depending on the amount of water, many different results can occur. One of the most important things to watch for is flooding in your basement or crawl space. The water is going to naturally run down, which can cause water damage to anything in your basement, flooring, and walls.

Where there is a persistent source of water, there is always a potential for mold. As the temperature begins to rise and everything is moist from thawing, keep an eye out for mold around your home. Specifically check closely in your basement, crawl space, and garage.

Should you find your home in danger of disaster when the thaw happens, don’t worry. SERVPRO of Henry and Randolph Counties are faster to any disaster! Do your best to be cautious and avoid the damage from occurring. However, if issues occur, SERVPRO of Henry and Randolph Counties can make it “Like it never even happened.”

When Cold Weather Leads To Disaster

1/7/2020 (Permalink)

Frozen pipes

Cold weather and snow can be fun when you’re sledding down a hill or having a snowball fight. However, the freezing temperatures aren’t as appealing when it means the pipes in your home are frozen or your roof suffers damage. When this type of disaster strikes, immediate action is necessary to prevent more damage from occurring to your property. SERVPRO of Henry and Randolph Counties have the winter storm experience to remediate damage caused by the winter weather.

Extreme cold weather can lead to frozen pipes that can later burst. Pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit, and the resulting water damage can be extensive. Outdoor pipes or unheated area pipes should keep an eye on include…

• Outdoor hose bibs
• Water sprinkler lines
• Swimming pool supply lines
• Basements
• Garage
• Crawl spaces
• Under sinks

Pipes aren’t the only victims in the cold weather: ice and heavy snowfall can cause significant damage to your gutters and roof. If the additional weight of the snow is heavy enough, it can even cause the roof to collapse. Water can also get into cracks and small spaces, and the repetition of freezing and thawing can cause the small cracks to get larger. Pay close attention to your exterior and consider a monthly “walk around” your home to look for any obvious issues.

Frozen pipes and roof damage can become serious problems if you don’t take action immediately. The team at SERVPRO of Henry and Randolph Counties is ready to make your disaster “Like it never even happened.” Give us a call at (765) 575-8654.

Appreciation for Work: Meet Tony Bell

12/31/2019 (Permalink)

Get to know Tony Bell, a valuable member of the team at SERVPRO of Henry and Randolph Counties.

No two days are alike at SERVPRO of Henry and Randolph Counties. One day may be a simple carpet cleaning, but the next could involve extracting sewage from a crawlspace. Tony Bell is one of the employees you will find completing this vast range of tasks. And when he’s not serving customers, he’s repairing or maintaining SERVPRO’s equipment around the shop.

Tony enjoys working for SERVPRO of Henry and Randolph Counties because he knows he is providing a quality and trustworthy service to the community. He understands that the circumstances surrounding the need for restoration services can be stressful, and he is passionate about making the process more bearable for customers.

“A customer I worked with had a sewage and water leak in their crawlspace, and the clean-up was very difficult for the SERVPRO team,” Tony explained. “However, we were able to extract, sanitize, and remediate the mold-- ending in a successful cleanup and a very happy customer!”

Not only does Tony get the privilege of helping members of his community, but also his family as well. His uncle recently dealt with damage in a rental property he owns. SERVPRO was able to clean up and deodorize the property, making it “Like it never even happened."

“More than anything, I appreciate working for a well-rounded company,” continued Tony. “My teammates are understanding, and we have a reliable owner.”

When Tony isn’t saving the day at SERVPRO, you can find him frequenting the local YMCA. He also enjoys spending time with his family, working on his home and cars, helping out his friends when needed, and playing video games.

SERVPRO of Henry and Randolph Counties is glad to have Tony on the team!  

SERVPRO of Henry and Randolph Counties Give Back

12/10/2019 (Permalink)

Loretta with SERVPRO's Christmas Tree at Knightstown Academy

The team at SERVPRO of Henry and Randolph Counties believes in giving back to the communities that keep them busy and blessed. This holiday season they are serving Henry and Randolph Counties in a multitude of ways to ensure their community has a wonderful Christmas.

Working alongside Breakfast Optimist, SERVPRO of Henry and Randolph Counties have been busy collecting toys for the Christian Love Center. They also assisted Foam Rubber in their Thanksgiving Lunch.

SERVPRO will have a Christmas Tree in the Christmas Tree Walk at the Knightstown Academy this year. They will also be ringing bells for the Salvation Army at Kroger.

The Stockings for Soldiers campaign, put on by Hinsey Brown Funeral Service, will have postage and stockings donated from SERVPRO of Henry and Randolph Counties. Secret Families, an organization that donates gifts to Henry County children in need, will have SERVPRO team members assisting with delivery and wrapping of gifts.

If you are able to help this holiday season, we encourage you to do so! You never know, you might be working alongside a SERVPRO staff member.

Did You Recently Move Your Business? Be Sure You Have an Emergency Readiness Profile

11/8/2019 (Permalink)

Did your business recently move locations? If disaster were to occur, do you or your employees know what to do? Chances are you have no idea and neither does anyone else in your building. This is why SERVPRO of Henry and Randolph Counties recommends an Emergency Readiness Profile (ERP) for every business.

The SERVPRO of Henry and Randolph Counties team offers a complimentary ERP, where they will come to your business and build it for you. This is a profile containing important information such as where the water turnoff valves are located, who provides your electricity, and where emergency exits are located. The results are compiled in a bright green folder that you can share with your team and keep in an easily accessible location. SERVPRO will also keep a copy on file in the case of a disaster that prevents you from accessing your copy of the ERP.

Having an ERP will give you peace of mind that those in the building will always have an easy-to-reference profile containing any vital information needed. Now, when disaster strikes, your team can refer to the ERP and the situation will soon be under control. Should the emergency get out of hand, give SERVPRO of Henry and Randolph Counties a call and a member of our 24/7 service team will be on their way.

Preventing Winter Water Damage

11/2/2019 (Permalink)

Water damage to your home isn’t something that only occurs in the spring. During the colder months, snow melts and turns into water- which can turn into costly damage to your home. SERVPRO of Henry and Randolph Counties is faster to any size disaster and we offer 24-hour emergency services. However, by following these tips you can save yourself a lot of time and money by avoiding the problem altogether:

• Protect your pipes- Flooding from frozen burst pipes is an expensive fix, and fairly simple to avoid. Check your plumbing for corrosion and wrap insulation sleeves around pipes in unheated/outdoor areas. If the temperature is going to dip below freezing, keep your water dripping in all faucets.
• Drainage from the roof- Heavy snowfall can damage your roof, especially if it’s flat. Icicles can potentially tear your gutters and roof shingles off. Hire someone to clear your roof if there is a heavy snowfall. Be sure to insulate your attic floor and keep the attic itself cool and well-ventilated.
• Basement water damage- Basements are ground zero, being the ideal spot for potential water damage. If you store a lot of things in your basement, keep them off the floor by storing them on skids. Keep an eye on your hot water tank as well, the lifespan of one is about 10 years.

Should you fall victim to winter water damage, have no fear. Give SERVPRO of Henry and Randolph Counties a call and we’ll make it, “Like it never even happened.”

Prevent Fire Damage With These Tips

9/16/2019 (Permalink)

Fire damage in your home can lead to major destruction but can often be prevented. Many don’t realize the simple prevention steps that can lead to their house being less likely to catch fire. By being more aware and taking precautions you can save yourself from the headache of a house fire- and from the damage that follows.

The most important thing to remember is to test your smoke alarms regularly. The batteries in your smoke alarm don’t last forever and will need to be changed periodically. By testing the alarms throughout your home, you are making sure they are still fully functional and will do their job in case of an emergency.

Be sure to keep your stove and oven cleaned out. Small bits of food and drippings can begin to pile up in the bottom of the oven, which can lead to small fires occurring. By cleaning out your oven every so often, it eliminates the chance of a fire… and you now have a clean oven!

Always check your dryer’s lint trap after each dry cycle. Get into the habit of cleaning out the lint trap after your remove your clothes from the dryer when they are finished drying. The lint can begin to build up and overheat, causing the dryer to catch on fire.

Practice caution with candles and never leave them burning for too long. Don’t leave candles unattended around small children or animals and keep them away from flammable objects. Always blow them out before you leave the house or go to sleep at night.

Fires cannot always be avoided, but precautionary measures can be taken to make them less likely. Keep a fire extinguisher around in case of emergency and call 911 should a fire occur. If you find yourself victim to a house fire, contact SERVPRO of Henry and Randolph Counties to take care of the mess afterwards- we’ll make it “Like it never even happened.”

The Thrill of Variety: Holli’s Story

8/21/2019 (Permalink)

Working for SERVPRO is more than just driving around in a bright green truck. The team at SERVPRO of Henry and Randolph Counties is dedicated to providing quality restoration services.  Outsiders may see restoration as a series of “odd jobs,” but those who work for SERVPRO get a thrill out of the variety. Holli Poe especially loves that each day is different.

Every morning for Holli typically begins the same way- with a crew meeting, loading the vehicles for the days’ work, and collaborating with the team on the projects scheduled for the day. After that she is on her way to begin making the messes, “Like it never even happened.”

Holli shared a story about a client that with SERVPRO’s help came through a difficult trial… “We had a very kind customer who had a budget but also a lot of damage. We helped as much as we could and worked within her budget to clean it as much as possible with the constraints. She was very understanding and very happy at the end of the job.”

The SERVPRO team, including Holli, prides themselves on always helping or fixing any issue very professionally. They ensure the clients and customers are number one and always want SERVPRO to be the first call you make. When Holli isn’t working with the team you can find her volunteering at the Salvation Army or spending time with her family and friends.

“I appreciate the work SERVPRO provides for me daily,” Holli added. “And I enjoy all the people I work with.”

SERVPRO of Henry and Randolph Counties appreciates all the work Holli does, and we are so glad you are on our team!

Addressing Mold at the Workplace

8/20/2019 (Permalink)

For many an ideal workplace environment would have adequate lighting, air conditioning, functioning restrooms, possibly a refrigerator. Did you notice the list didn’t include mold as something you would want at your workplace? Who wants to be exposed to mold 40 hours a week?

While mold is undesirable, it is also unhealthy to be in contact with. It can produce allergens and irritants and has the potential to cause other health effects. Mold can spread very quickly and needs to be inspected the moment it is found.

SERVPRO of Henry and Randolph Counties has the training, equipment, and expertise to remediate mold infestations. We are faster to any size disaster- within 48 hours of your call we can be at your workplace investigating the mold issue. Using the most advanced mold remediation techniques and equipment, we can restore the business property quickly and effectively.

Don’t work in an environment you don’t feel safe in. If you suspect there might be mold in your workplace, give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654 and we’ll make it “Like it never even happened.”

Do you have hail damage?

8/18/2019 (Permalink)

While hail can seem cool when you’re measuring to see how large it is, it can be pretty scary afterwards once you see the damage it has caused. These frozen balls of ice that fall from the sky can cause a large amount of damage to cars, homes, and businesses. If you are ever to experience a hailstorm, the first step is to take immediate cover. After the storm has passed, it is then time to check your belongings and evaluate the possible damage. Common areas to check around your home and business for hail damage are…

• Cars
• Roof
• Siding
• Windows
• Air Conditioner
• Gutters

Once you have evaluated the damage, be sure to locate any excess flooding as well. Along with hail comes rainfall, meaning flooding can occur. Remove excess water by mopping and blotting or turning on the air conditioner (if there is no damage to it). Gather loose items from the floor and put them in a dry safe place.

After you have the water under control call the experts at SERVPRO of Henry and Randolph Counties. As a locally owned and operated business, we understand that you need help fast, which is why we are faster to any disaster. In no time we will have your property “Like it never even happened”.

Don’t Miss a Day

8/17/2019 (Permalink)

SERVPRO of Henry and Randolph Counties understands that a stop in business activity means a stop in profits as well. So what happens when disaster strikes and your business can’t operate? That’s the time you need a professional team to clean up your property and have your business up and running quickly.

SERVPRO of Henry and Randolph Counties is “faster to any size disaster” and has the resources you need to clean and restore your commercial property. Our team has received extensive training and experience, and they have access to the custom equipment needed to expedite your clean up process.

SERVPRO offers a variety of services including:

• Fire and Smoke Restoration- Even a small fire can leave toxic fumes. Let us bring out our air scrubbers to keep your work environment safe.
• Odor Control- Strange smell? Don’t put your employees at risk. Have our team stop out to assess what’s happening and the source of the smell.
• Water Damage Restoration- Water damage can cause long-term structural damage to your property. Be sure your walls and floors are safely dried out.
• Mold Control- When mold strikes, you need professional help. We can remediate the mold and help prevent it from happening in the future.

Closing your business long-term is not the solution. You need a partner dedicated to getting your business operational as quickly as possible. Call SERVPRO of Henry and Randolph Counties at 765-575-8654, and we will make it “Like it never even happened.”

Saving Furniture After a Fire

8/12/2019 (Permalink)

After a fire has struck your home it can be overwhelming as to what happens next. SERVPRO of Henry and Randolph Counties urges you to give us call so we can give you peace of mind when you need it most. SERVPRO of Henry and Randolph Counties specializes in restoring contents damaged by water, fire, or mold. Our “restore” versus “replace” mentality can help save you money- especially when it comes to furniture. We use several cleaning methods including:

• Foam Cleaning- This method is used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Spray and Wipe- We utilize this method for items that can’t withstand wet cleaning.
• Wet Cleaning- This is the most effective cleaning method for removing moderate to heavy residues.
• Abrasive Cleaning- This method involves agitation of the surface being cleaned.
• Immersion Cleaning- Using this method, contents are dipped into a bath of the cleaning product.
• Dry Cleaning- We use this approach to clean light residues or to pre-clean prior to wet cleaning.

All of our methods use the latest technology to give your furniture the best chance of restoration. Should you need help after a fire, we have 24-hour emergency service and are “Faster to any size disaster.” Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654, and we’ll make it “Like it never even happened.”

When Water Strikes: Part 2- Keeping Track of Your Items

8/7/2019 (Permalink)

When your personal property falls victim to water damage, don’t trust just anyone to clean up the mess. SERVPRO of Henry and Randolph Counties specializes in restoring contents damaged by water. Should your home require extensive restoration or cleaning, leave it to the professionals. We offer Move-Outs/Pack-Outs and Contents Claim Inventory Service (CCIS) to ease your sense of worry.

Our CCIS is a detailed and accurate list of your belongings that were damaged by water. We take a room-by-room inventory of your contents, and in some instances, use a bar coding system. Along with the list of contents, you will also receive a preloss list and value of contents. This information will help settle insurance claims quicker and give you peace of mind when you need it most.

Once we have accessed your belongings, we can begin the Move-Out/Pack-Out process. Allowing us to perform this will benefit you by preventing items from potential damage and protecting contents from further on-site damage. When the restoration is complete, we will work with you to coordinate the move-in according to your needs.

Rather than stress about who is caring for your belongings, trust the professionals. Give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654 and we’ll make it “Like it never even happened.”

When Water Strikes: Part 3- Preserving Your Valuables

8/7/2019 (Permalink)

When your contents make contact with water, the best way to save valuable items is to take prompt action using extreme caution to prevent further damage. Items such as electronics, documents, or photographs require special drying techniques to minimize additional damage that might occur. SERVPRO of Henry and Randolph Counties offer special services to help save your belongings after water damage.

Electronic cleanup- Do not attempt to turn on or operate any electrical devices that might have come in contact or been damaged by water. We will coordinate restoration of your electronics, including: TV sets, DVD players, computers, and more. Electronics are cleaned and inspected by a qualified electronic technician before returned to ensure it is safe to use.

Document/photograph drying- Although some documents might not be restored to pre-water damage condition, SERVPRO of Henry and Randolph Counties can save a great deal and help minimize additional damage. Depending on the type of document and level of water damage, there are a few restoration options: air drying, dehumidification, freezer drying, vacuum freezer drying, and vacuum thermal drying.

If water strikes and impacts your valuables, take action immediately. Give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654 and we’ll make it “Like it never even happened.”

When Water Strikes: Part 1- Caring for Your Belongings

7/19/2019 (Permalink)

Water damage can do more than destroy the structure of your home. It can also be held responsible for ruining personal belongings as well. SERVPRO of Henry and Randolph Counties understands that your home is much more than a structure- your family’s furniture, clothing, keepsakes, and other belongings are what turn a house into a home.

SERVPRO of Henry and Randolph Counties specializes in restoring contents damaged by fire, water, or mold. SERVPRO has the mentality of “restore” versus “replace” and understands the sentiment your personal items hold. We pretest your contents to determine what items can be restored back to their condition before the water damage. Several cleaning methods will be used to clean your contents, including the following:

• Dry Cleaning- Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning- An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe- Effective for items that can’t withstand wet cleaning.
• Foam Cleaning- Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning- Involves agitation of the surface being cleaned.
• Immersion Cleaning- Contents are dipped into a bath of the cleaning product.

Don’t lose your personal items to water damage. Allow us to restore your damaged items and save the memories that they hold. Give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654 and we’ll make it “Like it never even happened.”

Extending the Family Feeling: Justin’s Story

7/4/2019 (Permalink)

Justin of SERVPRO of Henry and Randolph Counties

Working in restoration is definitely not for everyone. For some however, it’s their niche. Justin is part of the team at SERVPRO of Henry and Randolph Counties, and he enjoys making it “Like it never even happened.” Every day is different in the realm of restoration, but that’s what keeps Justin on his toes and looking forward to each day serving the community through SERVPRO.

After arriving at the office and participating in the daily team rally, Justin hits the town to begin completing his tasks for the day. These tasks can range anywhere from working in a crawlspace remediating mold to extracting water from a basement flood. No two days are the same, and that’s what keeps working at SERVPRO interesting for Justin.

“I appreciate getting out in our community and having the chance to meet new people and build special relationships,” Justin explained. “Our SERVPRO crew is like family and we like to extend that to others.”

Justin recalls helping a woman in the community who slipped into a depression after her mother passed. “Because of the depression, she kind of let things go,” Justin recalled. “SERVPRO was able to help, not only clean her house of the clutter and debris, but also allow her a fresh start in her home.”

He also had the opportunity to help a friend during the winter months. “My friend had gotten stuck in a muddy field and by the time the vehicle was freed, the entire thing was covered in mud. The SERVPRO team was able to take care of him and get him out of the pinch. He really appreciated it.”

Justin not only meets community members through SERVPRO, but in other platforms as well. Being enlisted in the Indiana National Guard, he is given the opportunity to reach even more members of the Henry and Randolph Counties. Justin also enjoys attending fundraisers, especially when they involve food! In addition to work and community activities, Justin loves spending time with his wife, two daughters, and dogs. He likes to go to the YMCA, play basketball with a group of friends on Monday nights, and completing small building projects at home.

SERVPRO appreciates having Justin on the team. Thank you for all that you do, Justin!

When Your Appliances Rebel

5/17/2019 (Permalink)

Is there anything worse than your toilet overflowing with water or your dishwasher going awry? When the household appliances you count on everyday decide to have a major mishap, have no fear. SERVPRO of Henry and Randolph Counties can restore your home back to pre-water damage condition. SERVPRO offers a variety of services to meet your unique needs.

• Sewage and toilet overflow- Water from the toilet should be considered toxic. Not only is this grossly unsanitary but it also may contain bacteria and viruses that could cause serious illness.
• Odor removal- By identifying the cause of the odor we can remove it without a trace. By using an air scrubber device we are able to filter the air in your home, making sure it is cleaner for you to breath.
• Hard floor cleaning- When your hard wood floors get water on them, quick cleanup is essential. In addition to cleaning up water damage, hard floors tend to accumulate dirt over time and will need professional cleaning to remove the buildup.
• Carpet maintenance- Once water overflows from appliances it is vital to get SERVPRO’s team on the job immediately. Protect your investment by choosing one of our various specialized cleaning methods.
• Rid mold growth potential- We offer 24-hour emergency service so any problem you might have will be dealt with as quickly as possible.

If you find yourself in a battle with your household appliances, let the professionals handle the job. Give us a call at (765) 575-8654 and SERVPRO of Henry and Randolph Counties will have your home “Like it never even happened.”

Staying Dry After Spring Rains

5/17/2019 (Permalink)

Spring in Indiana means the grass is growing and the flowers are blooming. All of that growing and blooming is made possible by the abundant rains the area receives. While rain might be great for growing plants, it may not be great for a basement prone to flooding. How can you manage water damage caused by springtime rain?

1. Remove it quickly. If you experience flooding in your home or business, reach out to SERVPRO of Henry and Randolph Counties by calling 765-575-9654. Our trained team is “Faster to any size disaster” and can get the water out of your property.
2. Dry it out. It’s vital that you thoroughly dry your property. Just because the water is mopped up doesn’t mean there isn’t dampness in the floors and walls that needs to be remedied. SERVPRO has advanced equipment that can determine dryness and air movers that can expedite the drying process.
3. Watch for mold. Mold isn’t just unsightly, it can lead to toxic air. SERVPRO can detect unhealthy levels of mold spores and clean it up as needed. SERVPRO has machines that are actually called “air scrubbers.” These machines leave the air clean and fresh… without mold spores.

Facing water issues this spring or summer? Contact SERVPRO of Henry and Randolph Counties. We’ll make it “Like it never even happened.”

Seeing the Difference: Ray’s Story

5/1/2019 (Permalink)

Many people don’t get to see the immediate result of the work they do. That’s not the case with Ray Dickey, Operations Manager with SERVPRO of Henry and Randolph Counties. Ray has the opportunity to see the difference SERVPRO makes for residents and businesses in the Henry and Randolph County area.

There aren’t many typical days for Ray, but he does usually start the day going over his productions schedule and getting the SERVPRO team of professional in place.

“Later, I’ll go out to do inspections on new jobs so we can get estimates going,” Ray noted. “I also like to check in on our current projects and make sure the staff has what they need.”

Back at the office, he helps field calls and emails, works on estimates, and lines up subcontractors when needed. Sometimes he needs to pitch in to help on a job. Ray appreciates the opportunity to see how SERVPRO of Henry and Randolph Counties is making a difference for the people in the community.

“You can see the direct results right in front of you,” he shared. “We take a job from unclean and potentially hazardous… sometimes uninhabitable... to where it’s clean and safe to live and work in.”

Some of the jobs Ray has worked on have touched his heart. He recalls one family who had a little boy with a terminal illness. Through a non-profit foundation, he was able to take the trip of a lifetime. When the family came back home, however, there had been a fire in the house and the fire extinguisher had left behind a powder that made it challenging for him to breathe inside the home.

“This little boy just wanted to get back home, and his family wanted him to be able to spend his last days at home,” Ray explained. “They got ahold of us and we were able to go over immediately so he could go inside his home where he wanted to be.”

While Ray prides himself in caring for clients like they were family, sometimes they actually are.

“Right now, I’m working on a family member’s house that has severe water damage,” he said. “It’s great to know I can take care of them through a rough situation. They can rely on us.”

Ray has a deep appreciation for the SERVPRO corporation and claims that he bleeds green and orange. He has taken almost every certification available through SERVPRO.

“SERVPRO corporate gives us the tools and resources to provide a great service. I get to make a bad situation ‘Like it never even happened.’”

Business Solutions for Keeping Things Clean

4/24/2019 (Permalink)

When it comes to your business, keeping things clean can make a big difference. First, you want to be sure to provide a safe and clean environment for your employees. This impacts morale and can also lead to improved attendance when your workplace is disinfected and employees are sick less often. Second, you want to make a good first impression on your customers. A clean, well-cared for office makes your business look better and creates good thoughts in the minds of your customers.

So, how can you keep things clean? SERVPRO of Henry and Randolph Counties offers these tips:

1. Deep clean your flooring. Sure, your maintenance staff runs the sweeper and mops the floors. Sometimes, however, your flooring needs a deep cleaning. SERVPRO offers cleaning for carpet and upholstery to help remove stains and smells. Hard flooring may appear easy to clean, but these materials often have soil accumulate over time. Professional cleaning by SERVPRO of Henry and Randolph Counties can remove this build-up.
2. Attack the mold. While some levels of mold are normal, when humidity gets out of balance, it can lead to unhealthy mold problems. SERVPRO can do a mold damage assessment to see the extent of treatment needed. We can contain the mold and bring in our air filtration systems to attack the mold problem.
3. Don’t attempt to clean up biohazardous materials. SERVPRO of Henry and Randolph Counties is trained and equipped to transform unhealthy environments back into clean, safe spaces. Biohazard situations may include sewage backups, crime scenes, blood cleanup, accident cleanup, and chemical spills.
4. Get rid of the stink. If you notice customers wrinkling up their noses, you may have gone “noseblind” to the odors in your office area. SERVPRO of Henry and Randolph Counties can identify and help remediate tough odors.
5. Take care of vandalism. Vandalism can feel like a major violation to you personally as well as to your employees. Get rid of those negative feelings as well as the unsightly damage by contacting SERVPRO immediately after notifying authorities. If you have insurance that covers this type of clean up, we will work with your insurance company and make it “Like it never even happened.”
6. Don’t forget the air ducts and HVAC equipment. Ventilation systems that aren’t properly cleaned can lead to poor indoor air quality. SERVPRO of Henry and Randolph Counties can help lessen the dust, pollen, and other contaminants circulating in your air. Keeping your HVAC equipment clean can also help extend the life of your equipment, saving you money in the long run.

As a locally owned and operated business, SERVPRO understands the needs of all sizes of businesses. We want to make any issue you are having “Like it never even happened.” Call today at 765-575-8654 and set up a time when we can visit your business share how we can help.

What Should You Do After A Fire?

4/24/2019 (Permalink)

A house fire is every homeowner’s nightmare; the aftermath can feel like the flames are always there to haunt you. However, with help from SERVPRO, you can have your home back to its smoke-free original state, “Like it never even happened.” SERVPRO of Henry and Randolph Counties offer many fire services including fire restoration, water damage, odor removal, and carpet and upholstery cleaning.

A few tips SERVPRO suggests following after a fire:

1. Be sure to limit the movement throughout the home after the fire has occurred. Movement can cause soot particles to become embedded into upholstery and carpets, making it a lot harder to clean and bring back to its original state.
2. Ensure you have a helping hand to move items out of the home. Wet materials can be extremely heavy and hard for one person to manage. Proper lifting techniques can result in overall success for everyone and everything involved. A huge bonus to using SERVPRO’s team of professionals… they will move your damaged items for you.
3. After you turn your electricity off, remember to empty out your refrigerator and freezer. Prop open the doors once emptied so it can be aired out.
4. Stay safe. Don’t attempt to wash walls, shampoo carpets, clean electrical appliances, turn on ceiling fans, or dry clean clothing before contacting SERVPRO of Henry and Randolph Counties. Doing these simple tasks can expose you to harmful toxins. SERVPRO has specialized technicians and scientific processes to help remove the toxins from your home. Let us help you stay safe.

We hope you never experience the nightmare of a house fire, but if you do, contact SERVPRO of Henry and Randolph Counties at 765-575-8654, We’ll make it “Like it never even happened.”

Tornadoes: How SERVPRO can help after a major disaster

4/16/2019 (Permalink)

Tornadoes can occur anywhere, but the Midwest gets more than its fair share of these terrifying storms in the spring and summer months. If a tornado touches down in your neighborhood, SERVPRO is “faster to any disaster” and can help you with the aftermath.

1. Wind damage- Wind speeds in a tornado can be as high as 300 mph. While these high winds can demolish a home, more common is damage to a home’s roof and siding. When this happens, you need to act fast to prevent further damage. SERVPRO partners with trusted contractors that we can connect you with to make it "Like it never even happened.”
2. Water damage- Tornadoes come from the energy released in a thunderstorm, which usually involves rain. Wind and rain can combine for a dangerous mix when it comes to the well-being of your home or business. If you have water damage after a tornado or other type of storm, call SERVPRO as soon as the storm passes, and we’ll work with you to preserve your belongings and prevent mold growth.
3. Downed trees and limbs- If you experience downed trees and limbs, contact us and we can refer you to a trusted contractor to help remove the debris. SERVPRO of Henry and Randolph Counties can help you with the damage left by the downed trees and limbs, including the clean-up of broken glass and insulation pieces, which can be dangerous.

We hope you never have to experience the aftermath of a tornado, but if you do, contact SERVPRO of Henry and Randolph Counties and we’ll make it "Like it never even happened.”

Getting Rid Of The ‘Smoke Smell'

4/5/2019 (Permalink)

If you’ve experienced a fire, you know that the one of the worst parts of the cleanup process is getting rid of the smell. Not only is the stench pervasive and hard to get rid of, but smelling it triggers memories of the tragedy that can be associated with fire. SERVPRO of Henry and Randolph Counties is dedicated to making your post-fire clean up “Like it never even happened”… even when it comes to the smoke smell. When you call our team of professionals, here’s what you can expect:

Your belongings will get special treatment. All of your items will be entered into our contents claim inventory service, which will provide a detailed and accurate list of your belongings. SERVPRO can clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. If you need some items back right away, you’ll have the opportunity to “fast track” some of these items.

Your walls and flooring will get cleaned through our custom process. SERVPRO of Henry and Randolph Counties uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. Do not attempt to clean any walls or painted surfaces without contacting us. There is no need to unnecessarily expose yourself to toxins the fire may have left behind.

We’ll even clean the air. If you can smell smoke, that may mean that there are harmful gases in the air. We do not just mask the smell with more chemicals. Our team is trained to remove odors using industrial air scrubbers and fogging equipment.

When disaster strikes, your team at SERVPRO of Henry and Randolph Counties wants to make it “Like it never even happened.” Trust the SERVPRO team to help you get the smoke smell out of your fire-damaged property. Give us a call at 765-575-8654.

Spring Storms: More than just ‘April showers’

3/20/2019 (Permalink)

As spring settle in, here in the Midwest we know that means spring storms. Here’s a guide from SERVPRO of Henry and Randolph Counties to help prepare for storms and repair from storms if needed.

Before the storm: Make sure your roof is in good condition. If you notice loose shingles, contact a roofing contractor to get them repaired. Be sure that all winter debris is cleared from your gutters, drains, and downspouts. Trim your trees from any hanging limbs that may damage your home or automobiles. If you hear reports of threatening weather coming, do a quick scan of your yard and put away lawn chairs, yard equipment, toys, and delicate lawn ornaments.

During the storm: Stay indoors if possible. Make sure that you have a safe place to stay if there is a tornado. A windowless, indoor room or a basement is preferable. Keep battery-operated flashlight handy and make sure your cell phone is fully charged. Don’t attempt to assess any damages until the storm has passed.   

After the storm: The team at SERVPRO of Henry and Randolph Counties is here to help you if spring storms damage your home. If you experience flooding, we can help you dry things out and can prevent mold and mildew from taking over. If you have damage to your home, call us and we will connect you with trusted contractors who can help. We’ll make it “Like it never even happened.”

Giving Back by Serving Friends and Neighbors: John’s Story

3/20/2019 (Permalink)

SERVPRO of Henry and Randolph Counties franchise owner John Mantor and his wife Delmy had always wanted to own their own business. They were introduced to SERVPRO by a friend, and after comparing franchise options and aligning them with family and lifestyle priorities, John and Delmy quickly discovered that SERVPRO was the perfect fit for their family.

John’s typical day at SERVPRO may feel like a whirlwind to onlookers, but he appreciates the opportunity to serve others and so he accepts the whirlwind that comes with this opportunity. No two days are alike. John’s busy days include scopes and estimates for potential clients, staff training, and helping clients with disasters.

“I love working with the public. It gives me great satisfaction to assist them to get their property back to "Like it never even happened."” John shared. “My customer is often distraught, but I know I can help them get through this situation.”

In one instance, John had an elderly couple who experienced extensive water damage. Water damage is difficult enough, but to compound the problem, there was also hoarding going on. It took several months to remove trash and debris, and then clean and sanitize the structure so that it could be rebuilt. In the end, this SERVPRO client had a beautiful home once again.

“It was an amazing transformation, and I am so glad we were able to help them!” he expressed.

John has had several instances where he was able to help family and friends in moments of distress. From a gallon of paint spilling over in a car’s interior to assisting when a trauma scene cleanup was required, SERVPRO of Randolph and Henry Counties has been there to help.

John loves working for SERVPRO of Henry and Randolph Counties and appreciates the great system that SERVPRO provides and the flexibility his job allows.

“Spending time with my family is very important to me. Serving God and living for Him is my most important endeavor,” he expressed. “I enjoy playing and watching sports and coaching baseball.”

John is able to balance family life and his church life, while still allowing time to work with teens through Babe Ruth baseball programs and serving the children of the community through the Breakfast Optimist club. He loves giving back to the community where he works and lives!

Spring Cleaning… For Your Business

3/12/2019 (Permalink)

It’s spring cleaning time. And while spring cleaning is usually associated with cleaning a home, SERVPRO of Henry and Randolph Counties reminds you that your business may need a cleaning, too. After a long winter of salt, precipitation, and rampant viruses, your business is likely in need of a thorough clean-up. As you get ready for warmer temps, here are some tasks to tackle:

1. Squash the stench. That smell is coming from somewhere, but you are afraid to find out where. SERVPRO’s team of experts is trained to identify and eliminate offensive odors. Often, the odor can be identified and removed without a trace using our odor removal products and equipment.
2. Get rid of mold and mildew. Many times, that strange smell has to do with mold and mildew. Reach out to SERVPRO of Henry and Randolph Counties and we’ll stop by for an assessment of your property to see if you have a mold problem. If you do, we have the solutions to help get things dried out, clean up the mold, and remove the musty smell.
3. Banish bacteria. It seems everyone has been sick this winter, and if you’re serving the public, those bacteria may be lingering around. Take precautions by having SERVPRO of Henry and Randolph Counties stop by to thoroughly disinfect your facility. SERVPRO uses an all-natural disinfectant process for the air and surfaces.
4. Clean those carpets. Keeping things clean reflects on the reputation of your business. Having salt-stained carpets leading into spring and summer months doesn’t send a good message. Contact SERVPRO of Henry and Randolph Counties to get a carpet cleaning that’s customized to your flooring type and the type of traffic it sees.

As you take on spring cleaning for your business, remember that you’re not alone. The pros at SERVPRO of Henry and Randolph Counties are here to help. Give us a call at 765-575-8654 or contact us online. 

After the Fire: Helping with the Details

3/6/2019 (Permalink)

You just experienced a disastrous fire. The last thing you want to do is spend hours hassling with details and paperwork. SERVPRO of Henry and Randolph Counties understands the headaches that can come with a fire, and our team is here to help alleviate as much stress as possible and make it “Like it never even happened.”

Working with insurance. Because SERVPRO of Henry and Randolph Counties handles fire restoration on a regular basis, we can help you work with your insurance company. Our goal is to help you get what you need in a timely manner.

Preferred partners. Over our many years of experience, we have developed relationships with other partners to help your project get completed. For example, we have partnerships with fabric restoration specialists who can help with clothing and linens and electrician contractors who we can call on to help when wiring needs arise. We’re on a first-name basis with other reputable companies and you can trust that you are in good hands. However, if you already have a company you like working with, we’re glad to work alongside them as well.

Personal service. When you’ve experienced a tragic fire, you don’t want to be treated like a claim number. You want to be treated like a human being. SERVPRO will learn your name and find out how we can best serve you in your time of need. There are no “silly questions.” We want you to ask us about what’s on your mind so we can serve you better. We’re more than a restoration company. We’re members of this community, and we care about you.

Are you an insurance company who needs a trusted partner who will take good care of your clients in the event of a fire? Reach out to SERVPRO of Henry and Randolph Counties and request a personal tour of our restoration headquarters. We’d be glad to show you around and find out how we can best serve you. Call Diana at 765-575-8654 to set up your appointment.

Putting Hands and Heart to Work: Diana’s Story

2/28/2019 (Permalink)

Office Manager Diana Hill puts her hands and heart into working for SERVPRO of Henry and Randolph Counties. Sure, Diana answers phones, handles paperwork and coordinates job audits. But often Diana is also involved in the production work of the personal items that are brought to SERVPRO. This includes hands-on monitoring, cleaning, and keeping an inventory.

Diana’s love for people helps her embrace the variety of tasks that come her way. She has many interesting stories about clients she’s helped, including a skunk that sprayed a dog who then ran throughout a home leaving the “skunk smell” everywhere. She also recalls helping a rental property owner remove smoke and pet damage from a property so it could be sold.

Diana knows better than anyone the difficulties faced after a flood or fire. Her extended family has had two separate instances where SERVPRO’s expert services were needed. In one instance, what some might consider a small washer flood wasn’t a “small flood” to her sister. SERVPRO of Henry and Randolph Counties extracted the water, placed drying equipment throughout to dry the structure. Because of her sister’s allergies, SERVPRO took precautionary measures and scrubbed the air during the entire process, minimizing irritants in the air.

In a separate instance, SERVPRO helped Diana’s family get through a fire. Unfortunately, the home’s structure itself was a total loss, however SERVPRO was able to help clean & restore several personal items. One piece was uncleanable but was still a very special piece to her family, so SERVPRO of Henry and Randolph Counties franchise owner John Mantor took the extra step of contacting a restorer to have the piece restored and refinished. Diana says, “I smile every time I see that piece! I know from my personal experiences what SERVPRO can do to help, and I want to be sure that I am doing all I can for the next person who calls for SERVPRO’s assistance.”

Diana enjoys meeting all kinds of people and helping them. “I appreciate the knowledge I have picked up and studied during my time at SERVPRO. The owner of my franchise is a great guy to work with and holds integrity very high, allowing me to truly love my job and the work we provide to our customers.” 

SERVPRO of Henry and Randolph Counties is glad to have Diana on the team!  

Wind Storm Havoc: Managing the Aftermath

2/28/2019 (Permalink)

Often wind damage is associated with a tornado, but tornadoes aren’t the only storms capable of producing damaging winds. Damaging winds, often called “straight-line” winds can be just as devastating to property. According to the National Severe Storms Laboratory, straight-line wind speeds can reach up to 100 mph and can produce a damage path extending for hundreds of miles. These winds are often associated with a thunderstorm and may cause power outages and property damage.

After the winds die down, that’s when the team at SERVPRO of Henry and Randolph Counties gets to work. Because these types of wind cause damage to windows, doors, and roofing, it’s important to act fast to protect your property. Here’s what you can do following a damaging wind storm:

1. Remain safe. Your safety is more important than anything. Do not risk going out in a wind storm. Even if there is no lightning present, violent winds can cause flying debris.
2. Contact SERVPRO of Henry and Randolph Counties. We can come to your property and help you assess the damage. We will work with your insurance company to make it “Like it never even happened.”
3. Do not attempt to remove large tree limbs or fallen trees. These jobs are best left to the professionals. SERVPRO of Henry and Randolph Counties can help connect you with a tree removal service.
4. Be prepared for short-term and long-term solutions. The SERVPRO team can make sure your home is safe and help prevent further damage. Then, we’ll help you put things back together so you can get back to normal life as soon as possible.

Has your home or business suffered damage from a wind storm? Contact the professionals at SERVPRO of Henry and Randolph Counties at 765-575-8654.

Surviving The Chaos After A Fire

2/18/2019 (Permalink)

A fire at your home or office can feel devastating. After the last firetruck leaves and the smell of smoke is still lingering in the air, where can you turn? As you walk through the rubble, you see your valuables damaged by smoke and soot. The water that helped to save what’s left seems to have ruined a lot of your possessions in the process. It takes more than time to get your life back to normal, and that’s where it helps to have a partner in post-fire cleanup.

SERVPRO of Henry and Randolph Counties understands the feelings of devastation that follow a fire and they are ready to help you make things “Like it never even happened.” Here’s what we can offer:

1. We’ll work with your insurance company. If you have insurance, we will work with them to make sure you get the full benefit of your insurance coverage, and we can even give you advice about how to manage replacement needs.
2. Our SERVPRO team will carefully sift through your belongings and help you determine the things you need “right now,” what you need “later on,” and what will need to be replaced.
3. All of your items that can be restored will be collected and cataloged. Everything is accounted for using SERVPRO’s proven process to keep your items safe and restored to their best possible condition.
4. Once the team from SERVPRO of Henry and Randolph Counties have your items gathered and cataloged, we’ll begin the restoration process. With our advanced technology, we’ll clean each item and pull all of the “smoke smell” out of your fabrics. We can treat furniture, equipment, clothing, and more.
5. We’ll return your items to you in a timely fashion, but that’s not where our service ends. We also can treat your home or office space for water, smoke and soot damage. We can remove this damage from walls, flooring and air ducts.
6. One of the phrases we hear a lot from our SERVPRO customers is, “Everything smells so fresh and like new.” That’s the idea. We know the last thing you want to smell after a fire is the smell of fire. We aim to make it “Like it never even happened.”

We hope that you never have to use the fire restoration services available through SERVPRO of Henry and Randolph Counties. It is, however, an honor to serve families and businesses impacted by fire and to guide them through the devastation so that they can return to normal life, “Like it never even happened.”

Why Your Business Needs an Emergency Ready Profile

2/18/2019 (Permalink)

The lights flicker. The water isn’t working. Someone smells gas. What happens next? If you’re business has an Emergency Ready Profile from SERVPRO, the answer is easy… reach for the green folder.

SERVPRO of Henry and Randolph Counties believes in helping business owners and their employees stay productive and safe in their work areas. That’s why our team offers a free Emergency Ready Profile. Profiles take only about an hour to complete and can save time and stress when emergencies happen.

How does it work?

1. A member of our team comes to your location and helps you identify important aspects of your work area such as where the breaker box is located.
2. We’ll also help you gather key contacts including how to reach your utility companies.
3. SERVPRO of Henry and Randolph Counties will create a binder filled with this crucial information. It’s an important asset, especially when you have staff turnover or are new to a facility.

What is in a profile?

Items in the profile include:
-Emergency action checklist
-Advanced warning and emergency contact list
-Main utility information (shut off locations)
-Primary contact information (work authorization contact)
-Insurance contact information
-Property overview
-Building access information

How much does it cost?

As mentioned earlier, this service is FREE. You do not have to be a client of SERVPRO, although we are here to serve you in case your business suffers water or fire damage. 

How can you get started?

Simply place a call to 765-575-8654, and we’ll schedule a time to stop by and get started on your Emergency Ready Profile.

After the Flood: Safe Cleanup Tips

2/5/2019 (Permalink)

Whether from melting snow or torrential downpours, flooding in Henry and Randolph Counties is not uncommon. Storm damage through flooding can lead to property damage and ongoing mold problems, but the team at SERVPRO of Henry and Randolph Counties has some tips to help:

1. Safety first. If you have standing water where electricity may be present, make sure that ALL electricity is turned off to the area to prevent electrocution. When in doubt, contact a professional to help disconnect power.
2. Don’t wait. When you’re dealing with water damage, it’s important that you take immediate action so that you can rescue as much as you can. The experts at SERVPRO of Henry and Randolph Counties offer 24-hour emergency water damage service. Call 765-575-8654 to get connected with our team.
3. Fight mold. Getting your space dried out as quickly as possible is crucial to avoiding dangerous mold setting in. While things can dry out naturally, this isn’t guaranteed, and it may not be fast enough to prevent mold. SERVPRO has a scientific approach to drying that can help speed up the process and keep mold at bay.
4. Give your valuables some love. While not everything can be saved after a flood, you may be surprised at what can be salvaged. Let SERVPRO of Henry and Randolph Counties remove your wet items from the flooded area and take them to our facility for restoration. Our team is trained to remove odors from your items, so they’ll be returned to their original condition (maybe even better!)
5. Check for structural integrity. Sometimes a flood can compromise a building’s foundation. This can lead to bigger problems down the road if not addressed immediately. Contact a trusted contractor to assess your facility’s foundation after a flood to make sure it’s in good condition and make the recommended improvements if necessary.

Flood damage after a storm can feel devastating, but with help from the pros at SERVPRO of Henry and Randolph Counties, you’ll soon have your life back “Like it never even happened.”

When Winter Storms Lead To Storm Damage

1/21/2019 (Permalink)

When winter storms result in damage, contact SERVPRO of Henry and Randolph Counties.

Winter is officially here, and while the snow can be pretty, it can lead to damage to your home or business. What kinds of damage can happen during a winter storm?

Roof Damage
When ice and snow weigh down a tree’s branches, sometimes those branches wind up on the roof of your house. That can lead to a more than just a few damaged shingles… if a branch breaks all the way through the roof, it can lead to water damage and more.

In addition, sometimes the weight of heavy snow can cause a roof to collapse. This usually only occurs over the course of several snowstorms and takes several feet of snow.

What to do if it happens to you: Contact SERVPRO of Henry and Randolph Counties and the first thing we will do is stop any further damage by placing a weather-sturdy tarp on the roof. We’ll work with roofing professionals and your insurance company to get a new roof or a roof repair in place quickly so that you can stay warm and dry.

Frozen Pipes
When the temperatures drop during a winter storm, it’s hard for pipes to stay warm. This can lead to frozen pipes that may burst. Signs of frozen pipes include: unusual odors from the faucet or drain, no water (or very little water) coming from the pipes, or frost on the pipes. Find tips for preventing frozen pipes here.

What to do if it happens to you: If it’s not too late, you may be able to prevent your pipes from bursting. Try opening cabinet doors to allow more heat to the pipes and turn on the faucet slightly to allow the water to flow once unfrozen.

Burst Pipes
If you don’t get to your frozen pipes fast enough, you will have pipes that burst. Water leaking will lead to water damage if not managed quickly.

What to do if it happens to you: The first thing to do is to shut off your water at the home’s main water valve. (If you don’t know where that is… call SERVPRO of Henry and Randolph Counties to discuss our free Emergency Ready Profile. We can help you find important details about your utilities before you need it!) If water damage has occurred in an area that uses electricity, use your breaker box to turn off electricity in that area.

Your next step is to call in the pros. SERVPRO of Henry and Randolph Counties has 24-hour service available for emergencies like burst pipes. We’ll get the water damage under control and help you contact a certified plumber to get your pipes repaired.

Flooding
When warmer temperatures hit, all of that snow has to go somewhere. Melting snow, especially when combined with additional rain, can lead to flooding. When your basement or crawlspace has water leaking in, that means that mold is soon to follow.

What to do if it happens to you: Removing the water from the basement or crawlspace is the first step, and SERVPRO of Henry and Randolph Counties can help you dry everything out. Next, you’ll need to have anything stored there treated for mold damage. SERVPRO can inventory, clean, and return items to you mold-free. Finally, you’ll want a solution in place so you will be less likely to experience flooding again. The expert team at SERVPRO can offer advice and solutions to keep basements and crawlspaces dry.

Do you have a question about winter storm damage? Give us a call at (765) 575-8654.

Winter Weather Disasters

12/31/2018 (Permalink)

Photo by Greg Rakozy on Unsplash

Ice Dams

Ice dams can be a major problem during the winter season. An ice dam is a buildup of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. This water that is building up needs a place to go and often will leak into a home and cause damage to walls, ceilings, insulation, and other areas.

Tip:

• Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 

Frozen Pipes

Almost everyone in Indiana has experienced a frozen pipe at some point in their life. Frozen pipes can burst at the point of the ice blockage, but more often rupture between the water source and blockage due to the backflow pressure. A burst pipe can cause considerable damage to your property if not addressed quickly. SERVPRO of Henry and Randolph Counties is faster to any size disaster, bringing the latest equipment and training to help make your water damage "Like it never even happened."

Tips: 

• Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. 
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the structure. 
• Shut off outdoor faucets. Find the faucets shut-off valve in the basement or crawlspace and turn it to "off". Then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.

Puffbacks

A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. Puffbacks can leak soot particles slowly over time. More commonly, puffbacks happen all at once, covering your belongings and structure in a grimy soot. SERVPRO is equipped and trained to quickly and efficiently clean and restore your home or business following a puffback. 

Tip:

• Clean and maintain your HVAC system. Proper maintenance of your furnace can help reduce the risk of puffbacks. 

Have Questions? Call Us Today–(765) 575-8654

SERVPRO Does More Than Disasters

11/20/2018 (Permalink)

As a business we understand the importance of first impressions.  We recently had a company ask us for an emergency carpet cleaning, pressure wash and other general cleanings due to an upcoming event. In the following week they would have important visitors coming to their facility, but were unable to finish preparing on their own. We were happy to help them complete their “checklist” of cleaning needs within the week.

SERVPRO of Henry and Randolph Counties is always happy to offer our services to other businesses in need of some quick response! Although we attempt to schedule needs like this in advance, we understand there are the occasional “rush” services needed. Because we understand this, we will always do our best to accommodate these situations in a timely fashion while maintaining and producing excellent results for all of our customers.

We enjoy building relationships with other companies and look forward to any situation in which we can help make our customers happy.  In addition to our emergency restoration services, SERVPRO of Henry and Randolph Counties offers several “general” cleaning services to all our commercial and residential customers. Some services offered include (not limited to):

• Carpet and upholstery cleaning
• Post construction clean up
• General Structure cleaning
• Vandalism clean up
• Deodorization

Have Questions? Call Us Today–(765) 575-8654

Crawlspace Condensation

11/12/2018 (Permalink)

Vents in the crawlspace

Did you know that a majority of crawlspaces have vents built into them? Do you know that those vent's should be open or closed depending on the time of year?

So when should we open or close our vents?

From April to October you should leave vents open. Once October comes around it is time to close them up for the winter months, through March.

But why does it matter?

A main reason for having the vents closed during the winter months is because the outside air is very cold and the air inside of your house is warm, which will lead to condensation on your subfloor and floor joist where the two air temperatures meet. This can also be the case in the summer when your house is cooler and the outside temperatures are warmer.

Long exposures of condensation can lead to mold build up and rotting wood. Another reason to close your vents in the winter months is to help the crawlspace maintain higher temperatures which can also help prevent pipes from freezing, swelling, and then potentially breaking once they have thawed; these breaks can lead to water damage that could go undetected for a long period of time.

What happens if I discover mold or water damage in my crawlspace?

Call SERVPRO of Henry and Randolph Counties (765) 575-8654
SERVPRO of Henry and Randolph Counties is locally owned and operated, we are always nearby and ready to help!

Commercial Fire Damage

9/18/2018 (Permalink)

SERVPRO of Henry and Randolph Counties Ultra Sonic Cleaning System located locally here in Henry County.

A fire in your business can be overwhelming, regardless of the size. As a business owner your focus is on handling the job promptly and properly to minimize disruption to your customers, employees and vendors. Timely response can help minimize business interruption and revenue loss. Proper removal of smoke and soot can help prevent lingering odors from occurring.

SERVPRO^® of Henry and Randolph Counties understands the feelings of frustration and concern that can follow fire damage. Our priority is to help you regain control and get your doors open again. Armed with industry-approved equipment and expertise, SERVPRO^® Franchise Professionals use the latest equipment, products and processes to properly remove smoke, soot and fire damage from walls, flooring and air ducts. As well as, restore furniture, contents and equipment.

Business closures due to fire damage don’t just affect the business owner. It affects employees, their families, customers and the community. Utilizing the latest equipment and technology, our crews work tirelessly to minimize both the time and cost of the recovery. Our goal is make the damage to your commercial property “Like it never even happened.” At SERVPRO^® of Henry and Randolph Counties we are ready for whatever happens and are available 24 hours a day,  7 days a week, 365 days a year call us at 765-575-8654.

4 Inches Of Water In A Hallway, Not A Single Day Of Classes Missed.

8/6/2018 (Permalink)

Photo by Nicola Tolin on Unsplash

At SERVPRO® we believe learning shouldn’t be paused or canceled, even in the face of disaster.

Disasters at an educational facility are highly complex and require a knowledgeable and flexible response. Whether we’re dealing with a small school or a campus of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue while we restore your facility. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. Your job is to provide valuable lessons and information to the students; ours is to make sure you have a safe place to do so.

Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities: 

• K-12 Schools
• Colleges & Universities
• Dormitories
• Event and Sporting Arenas
• Libraries
• Daycares / Pre-K Facilities

SERVPRO-PARTNERSHIP

8/1/2018 (Permalink)

Photo credit: Christy Ragle, WholeHeart Communications

When the local team at SERVPRO learned that the Y was looking for additional ways to thoroughly disinfect the facility, they were glad to help.

By: Christy Ragle (WholeHeart Communications)

The team at SERVPRO of Henry and Randolph Counties love to serve their community. So when they learned that the Henry County YMCA was looking for additional ways to thoroughly disinfect the facility, they were glad to help.

“We use an all-natural disinfectant process that ionizes the air and surfaces,” noted Ray Dickey, SERVPRO’s general manager. “This process leaves no residue and kills bacteria that cause disease.”

This process was welcome news to YMCA Member Services Director Kelsay Smith, who has children who are often in Child Watch and participate in other Y programs. Kelsay feels better knowing her kids are protected from harmful bacteria and viruses. She also sees benefits for the entire YMCA family.

“We are getting ready to launch our Livestrong program to serve people who have been affected by cancer,” Kelsay shared. “These participants often have compromised immune systems and have to be cautious about being in public places like the YMCA. This new disinfection process will help assure the risk of exposure is dramatically decreased.”

SERVPRO’s disinfection process is centered on a product that uses the thyme plant as a primary ingredient. The process was developed by a family who had to be mindful of the residue left by most disinfectant products because of health challenges their son faced. This thyme-based product actually “eats” bacteria and is often used by families who have ongoing health issues. SERVPRO uses the product on their fire restoration and mold remediation projects to keep their staff safe from the harmful chemicals present in standard disinfectants.

The YMCA is currently receiving weekly treatments in Child Watch, the fitness center, and locker rooms along with regular treatments in remaining areas. SERVPRO’s staff is committed to serving the Y and looks forward to an ongoing partnership.

“Our families love the Henry County YMCA, and we have a tool to help,” explained Ray. “We want people to come to the Y and continue to feel good about it.”

Randolph County 24 Hour Emergency Water Damage Service

5/14/2018 (Permalink)

SERVPRO of Henry and Randolph Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Us Today -765-575-8654

Restoring Commercial Properties Presents Unique Challenges

Flooding and water damage events at your Henry or Randolph County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

The Science of Drying

5/8/2018 (Permalink)

The science of drying is known as psychrometry, the measurement of the properties of moist air. The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. SERVPRO of Henry and Randolph Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.

Follow the guidelines of the IICRC (Institute of Inspection Cleaning and Restoration Certification) SERVPRO will

• Inspect the building to detect every component that is wet
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly during the process
• “Speed up Mother Nature” by using professional drying equipment

“Speed up Mother Nature”

A wet building can often dry naturally because the environment always seeks equilibrium. The only problem is, nature often takes too long and secondary damages can occur. Because of this, SERVPRO has been trained to use top-of-the line equipment to help Mother Nature along. We speed Mother Nature up by increasing the rate of evaporation. SERVPRO also uses state-of-the-art monitoring equipment and proven scientific processes to help speed the drying of your home or business.

When fire or water damage puts the things that matter most on the line, you need a brand you can trust. Call on a restoration system serving insurance companies and their insured, as well as thousands of commercial property owners in North America. You can trust the SERVPRO Brand, too!

SERVPRO of Henry and Randolph Counties 765-575-8654

The Sun Is Out, Is Your Place Dry?

4/30/2018 (Permalink)

Snow and ice buildup, heavy rains and strong winds can all cause problems with your property.

The sun is out and Spring has sprung...

Now that winter weather is passing, it is the best time to inspect your home or building for weather-related damage. Snow and ice buildup, heavy rains and strong winds can all cause problems with your property. Roofs, gutters and landscapes are exterior elements that should be checked to guard against water damage. Remember to look in attics, basements or crawl spaces for visible signs of water intrusion. Make sure outside vents are clear of any obstruction to ensure proper air flow.

If you find a problem and need water restoration help, call SERVPRO of Henry and Randolph Counties at 765-575-8654.

10 Ways to Prevent Water Damage

1. Clean and inspect gutters regularly.
2. Keep downspouts clear of any blockages.
3. Repair or replace roofing as needed.
4. Be sure soffit vents are clean and unobstructed.
5. Check for any cracks or peeling paint. These could indicate moisture retention.
6. Fill low spots around building foundation with clean fill dirt.
7. Create slope away from structure to drain runoff properly.
8. Trim plants around building to avoid growth of mold or mildew.
9. Make sure garden areas have adequate drainage. 
10. Apply a waterproofing coating to interior or exterior basement walls.
    

When Storms or Floods hit Henry and Randolph Counties, SERVPRO is ready!

1/23/2018 (Permalink)

SERVPRO of Henry and Randolph Counties specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Henry and Randolph Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 765-575-8654

Winter Storms and Extreme Cold

12/26/2017 (Permalink)

Photo by Bob Canning on Unsplash

Here at SERVPRO of Henry and Randolph Counties we are always ready to help and prepared for whatever disaster may arise. According to Ready.gov here are some actions you can take to help reduce property damage during a Winter Storm and Extreme Cold.

WINTERIZE YOUR HOME by insulating walls and attics, caulking and weather-stripping doors and windows, and installing storm windows or covering windows with plastic.

INSULATE WATER PIPES. Also, allow faucets to drip or trickle during unusually cold weather or if the power and heat are out to avoid freezing. When water freezes, it expands, and this can cause water pipes to burst. Know how to shut off water valves if a pipe bursts.

CLEAR RAIN GUTTERS, repair roof leaks, check your roof to make sure it can handle the extra weight of the snow and ice, and cut away tree branches that could fall on a house or neighboring structure. Keep pathways and driveways clear between storms to avoid buildup of snow piles and icing.

INSTALL BATTERY-OPERATED CARBON MONOXIDE DETECTORS or electric detectors with battery backups in central locations on every level of your home. This will provide an early warning of accumulating carbon monoxide, which is a colorless, odorless, tasteless, and potentially deadly gas.

HIRE A CONTRACTOR to check the structural ability of your roof to sustain unusually heavy weight from the accumulation of snow and/or ice.

KEEP FIRE EXTINGUISHERS ON HAND and make sure everyone in your home knows how to use them. If your smoke alarms get power from your home’s electrical system (hardwired), make sure the backup battery is replaced at least once a year, so your alarms will work during a power outage.

MAINTAIN HEATING EQUIPMENT and chimneys by having them cleaned and inspected every year by a qualified professional. Renters, either check with your landlord or property manager to ensure that they have taken care of these necessary building improvements or find out your responsibilities with respect to these actions.

In the event of a disaster striking we are always just a phone call away... 765-575-8654

Holiday Safety Tips

11/28/2017 (Permalink)

With the onset of the Holiday season, we will begin decorating our properties with festive lights, trees, candles and much more. If your home—like millions of other households in the United States—includes a natural Christmas tree in its holiday decorations, the breathtaking beauty of this decoration comes with a fire risk.

According to the National Fire Protection Association (nfpa.org) following these tips can help reduce the risk of fire.

PICKING THE TREE

• Choose a tree with fresh, green needles that do not fall off when touched.

PLACING THE TREE

• Before placing the tree in the stand, cut 2” from the base of the trunk.
• Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
• Make sure the tree is not blocking an exit.
• Add water to the tree stand. Be sure to add water daily.

LIGHTING THE TREE

• Use lights that are listed by a qualified testing laboratory.
• Some lights are only for indoor OR outdoor use.
• Replace any string of lights with worn or broken cords or loose bulb connections.
• Do not exceed manufacturing instructions for number of light strands to connect.
• Never use lit candles to decorate the tree.
• Always turn off Christmas tree lights before leaving home or going to bed.

Although Christmas tree fires are not common, when they do occur they are more likely to be serious.

(source NFPA's website nfpa.org)

Additional Safety Tips

• Use sturdy, safe candle holders places on a flat surface where they cannot be easily knocked down.
• Never leave a burning candle unattended...even for a short length of time.
• If you purchase an artificial tree, look for one that is labeled fire-retardant.
• Unplug or switch off lights when leaving or going to bed.
• Periodically check the wires on your lights, they should not be warm to the touch.
• Do not leave food cooking unattended. 

If you or your loved ones experience a fire or water damage this holiday season call SERVPRO of Henry and Randolph Counties at 765-575-8654, our team is always ready to help! 

Disasters and emergencies always strike without warning.

11/21/2017 (Permalink)

No one plans on a disaster, but you can plan for it!

By preparing now, you demonstrate excellence in readiness planning by compiling a comprehensive information resource to use in case of a disaster. Timely response in a crisis can: minimize business interruption, and reduce secondary damages...saving you time and money.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO Emergency READY Profile can help...

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.

What are the advantages to the SERVPRO ERP?

• No Cost
  This means there is no need to allocate funds, seriously there is NO COST. What a great value!

• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

• A guide to help you get back into your building following a disaster.
  This can help minimize the amount of time your business is inactive by having an immediate plan of action.

• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  You have a provider that is recognized as an industry leader and close by. We do not require you use us, we just really hope you do!

• Identification of the line of command for authorizing work to begin.
  This saves time so we can begin the work of mitigating the damage which can save you time and money.

• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to set up your Emergency Ready Profile? Have Questions? Call Us Today – (765) 575-8654

Once the fire is out, who will help put your home or business back together?

9/27/2017 (Permalink)

To you, it's more than just a business, it's your livelihood. 

SERVPRO of Henry and Randolph Counties understands the feelings of frustration and overwhelming concern related to handling fire damage. Our priority is to help you regain control and get your doors open again. 

Armed with industry-approved equipment and expertise. 

SERVPRO will make every effort to restore your business to preloss condition when possible. We use the latest equipment, products and processes to properly remove smoke, soot and fire damage from walls, flooring and air ducts. We will also work to restore furniture and equipment to preloss condition. SERVPRO of Henry and Randolph Counties is available 24 hours a day, 365 days a year to help you get your business back in business. 

Business closures due to fire damage don't just affect the business owner. We understand the affects to employees, their families and the community.

No matter how the fire started, a feeling of concern about business closures, employee safety and equipment replacement seems to follow. After calling the Fire Department to put the fire out, call SERVPRO of Henry and Randolph Counties to clean up the damage. 

Call us at 765-575-8654 for your fire damage restoration needs. 

Real Value

8/21/2017 (Permalink)

Packaged in Green

Whether you operate a single facility or hundreds of commercial properties nationwide, a fire or water damage requires prompt action to reduce losses and costly down time. Who can you trust to provide dependable services and information?

SERVPRO of Henry and Randolph Counties responds quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. SERVPRO of Henry and Randolph Counties utilizes technology designed specifically to provide you and your insurance company with quick, dependable information necessary to make more informed decisions faster, saving both time and money. 

MOLD...Don't let it grow!

8/16/2017 (Permalink)

From the Ordinary...

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum).
Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive exposure to molds may present health concerns for some people.

To the Unhealthy...

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.
Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

Health Concerns

Health concerns may arise when excessive mold grows indoors. Concerns are more likely to arise for “at risk” people. However, anyone may experience health problems associated with exposure to mold in damp buildings. Possible health effects include: runny nose, sneezing, coughing, aggravation of asthma, sore throat or inflammation of the sinuses.
People most at risk include: Infants and children, pregnant women, elderly individuals, people with compromised respiratory systems or asthma and allergies, and people with weakened immune systems.

If you think you might have a mold problem, call 765-575-8654. SERVPRO of Henry and Randolph Counties professionals are always ready to help make it “like it never even happened”.

Experience counts when it's your business

8/2/2017 (Permalink)

There is no such thing as a small emergency when it threatens to shut down your business. Turn to the company with the resources and experience to be a national leader in cleaning and restoration. Our professionals are available 24 hours a day, 7 days a week, 365 days a year to assist you with your cleanup and restoration needs. 

Timing is Everything-

Water leaks within a business can seep into flooring, carpets, baseboards and walls while moving throughout the structure. This can potentially creating mildew and stain walls. Quick action is critical in avoiding costly repairs and expensive downtime. SERVPRO of Henry and Randolph Counties understand the water damage event can not only disrupt your facility, it can also interrupt day-to-day business and ultimately affect your revenues. 

Call us today 765-575-8654

Vandalism Damage Do's and Don'ts

5/18/2017 (Permalink)

SERVPRO of Henry and Randolph Counties is recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Need Vandalism and Graffiti Cleanup Services?
Call Us Today – (765) 575-8654

Until Help Arrives

Do:

• Hose or wash egg or other residue damage from building exterior as soon as possible.

• Carefully vacuum glass particles from carpets and upholstery.

• Save containers revealing the ingredients of products used in vandalism damage, when available.

• Record all damage and photograph areas when possible.

Don't:

• Attempt to remove ink, paint or cosmetic stains.

• Operate damaged electrical appliances.

• Discard broken or damaged pieces from porcelain, furniture or other contents that may be repairable.

Emergency Water Damage Tips For Your Home or Business

5/16/2017 (Permalink)

Did you know there are different types of water?

Category 1 Clean - water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants

Examples: Broken Pipe, Icemaker, Drain Overflow

Category 2 Gray - water is contaminated and could cause discomfort or illness. May contain bacteria and viruses. Can quickly degrade into category 3 if left untreated.

Examples: Washing Machine, Dishwasher, Roof Leak

Category 3 Black - water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. May contain untreated sewage, harsh chemicals, and microbes. 

Examples: flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

If you experience a water damage Call SERVPRO of Henry and Randolph Counties 765-575-8654, we are always ready to assist you and make it “Like it never even happened”.

Until help arrives

for CLEAN water only

DO:

• Shut off the water source if possible.

• Remove excess water by mopping and blotting.

• Remove and prop up wet upholstery cushions for even drying.

• Place aluminum foil under furniture legs, this can prevent staining.

• Hang furs and leather goods separately at room temperature.

• Remove Oriental or other colored rugs from wet carpeting.

• Wipe excess water from wooden furniture, removing items from table first.

• Remove valuable pictures/art to a safe dry place.

DON'T:

• Do not use a household vacuum to remove water.

• Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.

• Do not leave books, magazines or other colored items on wet carpeting.

   

DO NOT attempt clean up of “BLACK” water yourself. 

Henry County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

5/1/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Henry County basement could flood, including: 

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home

• Storm sewer backup

• Sanitary sewer backup

• Foundation drainage failure

• Water supply-line break or hot-water tank failure

• And many more

Have Questions about Basement Flooding?

Call Today -765-575-8654

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Henry and Randolph Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week

• We’re a Preferred Vendor to many National Insurance Companies

• We Bill The Insurance Directly – One Less Thing For You To Worry About

• Our Technicians are Highly-Trained  in Water Restoration Techniques

• We use s500 IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 

765-575-8654

Does Your Henry or Randolph County Home Have A Mold Problem?

5/1/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.

• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Henry and Randolph Counties for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

If You See Signs of Mold, Call Us Today –765-575-8654

Faster to your Henry County Water Damage Event

1/18/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Henry & Randolph Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week, 365 days.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Henry & Randolph Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 765-575-8654

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Henry & Randolph Counties

SERVPRO of Henry & Randolph Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew http://www.SERVPROhenryandrandolphcounties.com/employee-photos

Henry County 24 Hour Emergency Water Damage Service

8/11/2016 (Permalink)

SERVPRO of Henry and Randolph Counties  is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -765-575-8654

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Henry and Randolph Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information

• Your insurance information (if applicable)

• The street address of the water-damaged home or business

• When did the flooding or water damage occur?

• What caused the water damage (if known)?

• Is there electricity available (on-site)?

About SERVPRO of Henry and Randolph Counties

SERVPRO of Henry and Randolph Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Henry County Smoke and Soot Cleanup

8/11/2016 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.

• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Henry and Randolph Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke– Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke– Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue– Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –765-575-8654.

Restoring Your Henry County Commercial Property After A Water Damage Event

8/11/2016 (Permalink)

Flooding and water damage events at Henry County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Henry and Randolph Counties

SERVPRO of Henry and Randolph Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Henry County, Call SERVPRO

8/11/2016 (Permalink)

Henry County Residents: We provide immediate service day or night!

SERVPRO of Henry and Randolph Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Henry County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service

• Faster to Any-Sized Disaster

• Highly Trained Restoration Technicians

• A Trusted Leader in the Restoration Industry

• Locally Owned and Operated

• Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 –765-575-8654

Residential Services

Whether your Henry County home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration

• Fire Damage Restoration

• Mold Remediation

• Storm Damage Restoration

• Cleaning Services

• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Henry County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

• Commercial Water Damage Restoration

• Commercial Fire Damage Restoration

Henry County Residents: Follow These Mold Safety Tips If You Suspect Mold

8/11/2016 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.

• Turn off the HVAC system and fans.

• Contact SERVPRO of Henry and Randolph Counties for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.

• Don’t blow air across any surfaces with visible or suspected mold growth.

• Don’t attempt to dry the area yourself.

• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Henry and Randolph Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –765-575-8654